Extended Stay America - Boston - Westborough - Computer Dr.

Will Dominic

Had to book last minute because our campsite flooded, for a lower star hotel it checked all the good boxes! Nice ac, kind staff, good place for if you just need to stay somewhere. Reasonable pricing. Reasonable accommodations. Although there was only 1 pushcart for luggage.

Alejandro Caceres

Travel for work and this is 6th hotel been in in 2 months. I like it overall, room is cozy and clean. Customer service people are nice and accommodating.

Edgar Lubecki

we check into the room on late Thursday night so the following morning we wake up to take a shower and there is long black hair clumps in the shower and wrapped in the shower curtain ( I am bald and my partner is blonde) also there is a old nasty hat hanging on the back of the door never cleaned out from previous guest probably. so we go down the hall to the front desk and tell them they apologized and moved us to the room adjacent to us so we packed up and moved over as we start in packing we open the doors under the sink we find to bags of trash (Chinese food from a restaurant half eaten)we immediately go back to the front desk she comes down and sees both rooms apologizing again and offers to move us yet again or upgrade us we opt for the upgrade we move to the room by this time it’s about a hour later when we’re finally settled in. I hop into the shower it doesn’t work water barley sprays out of the shower head tub ends up filling up cause the water is just pouring out of the filler neck while trying to come out of the shower head. I get out of the shower wipe down go back to the front desk can’t find anyone go back to our room we make the decision to drive back home so she can shower we get back over a hour later tell the person at the front desk she tells us that she will put in a ticket to have it fixed but it probably won’t be fixed till Monday ( we check out on Sunday) luckily there was someone there from maintenance he came up immediately needed to replace the shower head as well as the water spout. needless to say the employees were great but the rooms were not. We were so disgusted we didn’t take photos sorry

anton

Hotel is showing its age, needs better upkeep.. But at least they have friendly and attentive staff