UPS Customer Center

Category: Shipping and mailing service in Hialeah, Florida

Address: 6001 E 8th Ave, Hialeah, FL 33013, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8:30AM–12PM

Tuesday: 8:30AM–12PM

Wednesday: 8:30AM–12PM

Thursday: 8:30AM–12PM

Friday: 8:30AM–12PM

Saturday: Closed

Reviews

Firas

Sep 16, 2022

Great ppl here. Lizzie is amazing

Cameron Turner

Sep 16, 2022

This distribution facility very obviously steals food packages and then tells the vendor they delivered them. The drivers are obviously the thieves yet this facility does nothing about it. This has happened to me more times than I can count with food packages.

Mariah G

Sep 7, 2022

HORRIBLE HORRIBLE HORRIBLE I can’t stress it enough. I was supposed to get my package over a week ago everyday the tracking says it is out for delivery but the driver takes it back to the facility and claims in the notes that I want it held for pickup when I never made any contact with a UPS driver. Also claimed I refused the package because it looked damaged so they sent it back to the sender when i never made contact with anyone from UPS and have been trying to get my package delivered for OVER A WEEK! Nobody at customer service is helping me every time i call. I am so frustrated.

habit paez

Sep 6, 2022

Excellent service nationwide

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Questions & Answers

The drivers of ups when they do not want to work say that in the place where Ivan left the package there was nobody being a lie.

Moises Matos | Sep 18, 2018
Waleska Rodriguez-Alexandre | Sep 18, 2018

I very much agree with you, Moses, yesterday I spent all day at home waiting for the package by the window, looking to see what time the UPS people came and nothing when it was 6:05 I checked where my package was and what was my surprise that the person who was carrying my package reported that he had come to my house and there was no one there is unheard of they are mediocre liars putting false information, they have disappointed me because that package was my anniversary present to give it to my husband today I am very upset about the poor service provided by UPS and in the same way I reported this situation to Amazon because they should work with companies that have more professionalism and professional ethics.

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Where are me trippak, ladrones,bag service,really bag,never use again u service,the driver for DElIVERY never drop & layer

Alejandro Sanchez | Sep 18, 2018
Jose Motales | Sep 18, 2018

Ok thanks Jose

How can I apply

james turk | Sep 18, 2019
claudia chance | Sep 18, 2019

Very friendly and helpful staff

I made an Amazon purchase of 3 items, which were sent by UPS 2 and I received them, the last driver says he can not find the address and I've been waiting 3 days, now they say I have to pick it up in Hialeah.

Ailssa Luquetta | Sep 18, 2019
Vlad Bolocan | Sep 18, 2019

In my case, driver made one attempt, and on second day package was shipped back to the Seller. After one week again driver couldn't find the address, so I went to Hialeah to pick up package. UPS from Hialeah is worse in Miami area.

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Today I had a bad experience, the UPS driver said that he had delivered the package to my door and it is not true, I am upset because I went to two houses from mine and left two packages, they should check the addresses well, it is a fault of respect

Marileidi Corona Pupo | Sep 18, 2019
Odalys Abreu | Sep 18, 2019

It usually happens but if you go to the office and make a claim

UPS tracking says the attempted delivery to 400 NW 1st Ave at 8:17am and left a sticker. The Concierge has been there since 7:00am and did not see a driver or a sticker. It is Parkline South Tower. Can he be going to the wrong place?

Jordan Maun | May 20, 2022
Dzyre Shay | May 20, 2022

More than likely. Investigate thru UPS. They can see on a map exactly where the sticker/package was scanned. Hope this helps

Can i return items at this store??

Algorithms Explain | Sep 18, 2018
Janayne Graham | Sep 18, 2018

Yes

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Does this UPS store take Amazon returns?

great aviator | Jun 19, 2022
UPS Customer Center | Jun 19, 2022

Thank you for reaching out. Yes, you can drop off your Amazon return. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

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I bought a watch in Abay, they sent it to me by UPS, they should have delivered it to me on January 28, 2022. Please, what should I do to have my watch? Thanks in advance.

Fidel Palenzuela | Feb 19, 2022
UPS Customer Center | Feb 19, 2022

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Very agree, it is a UPS disaster, on December 6 it appears that food delivery could not be made for my pet. I was at home all day, since I have surgery. Yesterday the 13th, they tell me that the article could not be delivered either.

Marisol rojas | Dec 21, 2021
UPS Customer Center | Dec 21, 2021

Hello, for further assistance please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Does this building have fuel?

BmoreJ IDC | Nov 21, 2021
UPS Customer Center | Nov 21, 2021

Hi there BmoreJ IDC. Thank you so much for contacting us. The location in reference is a Customer Care Center for UPS. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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whats the hours of operation

Elizabeth Moody | Sep 17, 2021
Frank Sweet | Sep 17, 2021

Nine to seven

What happens if the UPS driver releases the package on wrong address or gives it to someone that is not the addressee?

Lucresia Mirabal | Sep 17, 2021
Luis Angel | Sep 17, 2021

Same thing happened to me yesterday, and you're basically are messed up. You would have to call open an investigation that could last 1 to 10 days. They would ask the driver but in my case he only said, left it where it says look for it.

Is there shipping for a 42 lbs 47x21x12 box?

Lucy Mendoza | Sep 17, 2020
Fatima Montoya | Sep 17, 2020

Yes! They do...

UPS work tomorrow 12/25 ???

Junior Bernal | Sep 17, 2020
Raúl Cobo | Sep 17, 2020

I don't think they will work on December 25.

Can the UPS change my employee for ugly and unprofessional skills

Alice Perez | Sep 17, 2020
Rammdom | Sep 17, 2020

I don't know, I doubt it.

How is the phone of this UPS terminal in Hialeah? Does anyone have it please?

Gabriel Romero España | Sep 17, 2020
Luis Novas | Sep 17, 2020

Enter the UPS website

I have a package at a ups store can I sent my son mother to pick up

Henry Marley | Sep 18, 2019
Regino Musa | Sep 18, 2019

Did you get a notification paper, take that notice with proper documentation and try

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I can return AT&T company equipment at this location

Orlando Aguiar | Sep 18, 2019
Julia Valladares | Sep 18, 2019

49St 16 Ave, next to where Publix is.

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I need to send a package back to Amazon by UPS At this HIALEAH location I can do it

Luis A Perez | Sep 18, 2019
Jay Leon | Sep 18, 2019

Yes. You can do it. They make shipments there. By the way very good service, bilingual, and very fast.

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For a special paid delivery, Can you pick on Saturday at the hub or delivery only on Saturday?

Terika Brown | Sep 18, 2018
Herlan Quintana | Sep 18, 2018

You pick on saturday to before 2:00pm

can i choose the time of the day to receive a delivery?

mandiga mandinga | Sep 18, 2018
Ramon Ramirez Jr | Sep 18, 2018

No you cant....I tried in the past

This not a question! Did not follow directions that were given to him from the dispatcher at 8:30 am. Horrible service! He must have smoked, got him a little nukDisrespebetul, iggno wouldn't listen (know it all, et!. UPS,we will sen: the driver back.

nathalie Allen | Sep 18, 2018
K D | Sep 18, 2018

Someone needs to learn how to spell. We can't understand you lmao. Stop making yourself look like in idiot in public and go back to school before you try to insult others online. You're insulting yourself with such bad grammar...This Happened Over a year ago, now you want to send driver back... lmao

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