Cox Store

Category: Internet service provider

Address: 9349 Mission Gorge Rd, Santee, CA 92071, USA

Phone: +16193281824

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–2PM

Reviews

Adam Miziri

Sep 17, 2022

Thank you Justin for your professionalism. I like this cox place in Santee ! So chill

Jose Morales

Aug 17, 2022

Quick less than 10 minutes

Debra Hale

Aug 17, 2022

Went to get a cable box, in and out in under 10 minutes.

Nathan Tabor

Aug 9, 2022

Fancier than I expected. Thought I'd have to stand in a line. Instead, I was greetes warmly, given a seat while I waited, and helped with my issue quickly and satisfactorily.

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Questions & Answers

Can I return a cable box and get a another one

Carl leath | Sep 18, 2018
Mark Schumacher | Sep 18, 2018

Yes

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Can I get a extra remote here????

MANNY ORTIZ | Sep 18, 2018
Lynn Marie | Sep 18, 2018

Yes you can but it's going to cost you a little extra but I have that one free when I lost mine

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Can I make a reservation to come in?

Betty Krone | Sep 17, 2021
Cheny De Niz | Sep 17, 2021

No, just walk in. They are fast

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I would like to change my current cable program and turn in in contour boxes

parris pisiona | Sep 18, 2018
Lynn Marie | Sep 18, 2018

You can turn it in at any Cox Communication store

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Can I pick up equipment?

mike conlon | Sep 18, 2018
Mark Schumacher | Sep 18, 2018

You can pretty much do it all at the Cox Solution Store: change plans, change equipment, return equipment, etc.

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How can I cancel my service?

Tatiana Z | Sep 17, 2021
litzy novela | Sep 17, 2021

You can call costumer service and they help you there

Do you provide Static IP Address or dedicated IP address?

Nomis Bayan | Sep 17, 2021
Vincent Bianchi | Sep 17, 2021

Don't really know....I am very sorry!!!!

I dropped my Contour remote; it's no longer working. Can I exchange it?

Louise Phipps | Sep 17, 2021
Melissa Koder | Sep 17, 2021

Yes you can just bring the broken one with you to.the store

C

Anonymous | Sep 17, 2022
Anonymous | Sep 17, 2022

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I need to exhange my box..the off and on button is stuck..I called the1 800 number and had no success of getting a reboot...on the screen it shows ONE MOMENT..I can not reboot the box...may I come in tonight or sat morning...

Stephani Price | Sep 17, 2021
charles Smith | Sep 17, 2021

Thay are open Saturday till 5pm closed on Monday. Remember to take your cable box with you

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Hello am I able to activate my account with them there? I can’t seem to do it via chat for some reason.

Matt Dittsworth | Sep 17, 2020
nicholas Martin | Sep 17, 2020

They can do almost everything at location

are you open on sunday

richard wagner | Sep 17, 2020
Stirling Nguyen | Sep 17, 2020

No.

are you open sunday

Jim Burke | Sep 17, 2020
Matthew Lowrey | Sep 17, 2020

I believe they're closed on Sundays. At least according to Google Maps anyway.

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can I get my wifi turned back on on holidays?

Matt Feigel | Sep 18, 2019
Vince Edwards | Sep 18, 2019

Yes u can

how do I pay a bill when you guys are closed?

Matt Feigel | Sep 18, 2019
Aaron Reeves | Sep 18, 2019

I have my bills set to autopay on their website

Closing my account..can I return the receivers and remotes here?

Patricia k | Sep 18, 2019
Wayne Piper | Sep 18, 2019

Yes

can i turn in my Cox equipment in the Santee store

Lee Ann Lantrip | Sep 18, 2019
Matthew Lowrey | Sep 18, 2019

Yes I was able to turn all my stuff in.

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Is the Santee location open on Saturdays and what time are they open?

Maria Nollie | Sep 18, 2019
Randy Chapman | Sep 18, 2019

From 10 a.m. to 5 p.m. and the time it took you to ask the question you could have done a Google search

Is there a way for their service not to be terrible!

Joseph Hairfield | Sep 18, 2019
Andrew Lisk | Sep 18, 2019

Customer service leaves a little to be desired but the cable service works so much better than satellite

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Can i pay a bill there

Amber Coy | Sep 18, 2019
Don Schaufus | Sep 18, 2019

Yes and more.

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Can I return a modem to this facility?

Cindy Gomez | Sep 18, 2019
Rick Grabau | Sep 18, 2019

Yes

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Can I get a new remote control device?

Carol Stevens | Sep 18, 2018
Daniel Nasman | Sep 18, 2018

Yes

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I have a roku. WiFi is provided by Cox however to activate some channels I need ID and pass word for Cox. Which the land lord is not willing to give me. I have password & ID for the wifi, but that doesn't work. Any help.

Debra Gamage | Sep 18, 2018
Joy C. | Sep 18, 2019

Sign in or create ur own roku acct to use your Roku with the free wifi. If u want to watch a specific channel that needs subscription this is when u need to pay to subscribe. if you dont have Cox cable acct. create one and pay for your own channel subscription. You’re right your landlord might not be willing to share his cable subscribers account.

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How come my wifi signal has been weak for the past few weeks

Lance Hatchett | Sep 18, 2018
joey Taylor | Sep 18, 2018

This is questions about the actual store this is not for Diagnostic purposes please call Cox cable for technical support

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Does COXCABLE have discounts for low income customers

Hennessy et | Sep 18, 2018
Matthew Lowrey | Sep 18, 2018

To be sure you'll need to call to confirm. But, I don't believe there's any discount that I know of for low income.

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Does COX Cable have Senior Discount?

Hennessy et | Sep 18, 2018
B Sanders | Sep 18, 2018

Yes

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do you offer a senior discount?

Alexandra Cummings | Sep 18, 2018
Matthew Lowrey | Sep 18, 2018

This is a Google community site. Chances are you will not get an answer from any staff members of this institution. I don't have any knowledge of discounts other than bundle types discounts and maybe veterans.

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are you open this Saturday?

Nisreen Yalda | Sep 18, 2018
Don Schaufus | Sep 18, 2018

Yes at 10am

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