American Airlines

Toya Skeete

American Airlines is the worst airline to travel. You should expect consistently damaged planes, 45-minute plane assessments, multiple cancellations, extreme delays and multiple missed connections. And let’s not forget sending bags to the wrong final destination. You will not have a great experience flying American Airlines, especially since the flights almost never leave as planned. Ask the people in Hawaii who were stranded on the island for three days in a row this week. Can we say nightmare? Avoid American Airlines at all costs!!!!! They deserve 0 stars

Richard Schagrin

Usually we fly JetBlue but this was a co share with American Airlines. The plane isn't as nice as JetBlue's Airbus and definitely the entertainment system doesn't exist

Erin Noxon

I was flying back with many COVID-19 restrictions to my final destination, so the poor agent had to suffer through about 30+ minutes with me. So many things to enter into the computer!! But then, suddenly my flight diasapeared from the computer and it looked as if all my connections were cancelled. So she and the other agent got on the phone and finally, after much negotiating, got me back on my flight and on my way home! Everyone was so professional and polite and worked hard to help me out. Thank you FLL American Airlines desk, you guys are great!

Thomas

Direct flight to Ft. Lauderdale was canceled last minute. Put on a flight thru Orlando to Miami. American would not pay for the cab back to Lauderdale. Lost my first class upgrade also.