DSW Designer Shoe Warehouse

Erica Henry

Just OK. Needs more variety. Those so called clearance rack prices might has well be on the regular priced display😳

Brian Perkins

What a great shopping center with cool shops and eating places.

Shaq J.

Bad experience with over the phone customer service. The employee/ manager refused to answer whether or not I can make a return for a sale/clearance item. The information was not disclosed on my receipt, therefore I called the store for confirmation. The employee INSISTED THAT; “it is too much too say/explain over the phone, so you can visit the online portal to answer your question”. I continued to ask “so the answer is NO, I can not have my question answered over the phone?” She said “the website is user friendly enough, you will be able to access the answer to your question independently”. I was beyond frustrated with her nonsensical repetitive reply, so I simply hung up & called the Philadelphia location. The manager there was glad to answer my question with NO hesitation, word games or interference of any kind… which was a relief! As soon as I have time, I am going to return the shoes simply because I do not want this company, especially at this location (Wynnewood) to have my money!! The interaction with this location today was RUDE, VERY SARCASTIC, ABSURD & RIDICULOUS!! My 13 year old’s communication/ interpersonal skills are far better than the individuals in which they hire here!!