ATM (Wells Fargo Bank)

Nathaniel Green

I usually don't have any issues at this location but Ginny has been pretty rude and passive aggressive to my employees dropping off deposits. "Bring your deposits more frequently, we may not be able to accommodate you next time." What does that even mean? Sorry pandemic has left us short staffed and unable to do a daily deposit but there shouldn't be any issue depositing money into an account we have with you. Please be nice to my employees and let me know if they are unkind to you in any way.

Tim Potter

Many thanks to Ginny Hoskins at the Arvada west branch. I was in town & my Father & I needed some banking assistance. Ginny took care of us right away. She could not have been more helpful. Thank you !!

Alex Allen

I have been banking with them for years the customer service is great but I'm suppose to have overdraft protection but for some reason IT NEVER WORKS. The bank let's payments come out whenever even if I dont have the money to pay it. This is so frustrating because this happens all the time and I have talked to people about it multiple times. I'm about to the point I'm going to a different bank because this shouldn't be happening multiple timesHi, Alex. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your overdraft protection concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

janice newberry

Terrible and snotty customer service for about the fourth time. Second time using notary and condescending. Finally taking the time to close my account and go elsewhere. Sick of bad service Today Lachellr Rolsnd- banker Scott Kopp manager when i said i had poor service his immediate suggestion is let’s permsmently close your account. No problem Scott!Hello, Janice. I’m very sorry the customer service you received at this branch was so disappointing. Please email me at [email protected] with your Google username and more details about your visit (no account numbers). Be sure to mention you posted a review on a Wells Fargo location as well. I’d like to look into what happened and address your concerns. Thank you. -Shannon, Wells Fargo HL Social