Pollo Tropical

Category: Chicken restaurant in Cape Coral, Florida

Address: 1652 NE Pine Island Rd, Cape Coral, FL 33909, USA

Phone: +12397721644

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Mauli Datcu

Sep 17, 2022

We ordered at this location two times only and both times they sent us incomplete order. First time they didn't add the fried yucca and now they didn't add the black beans in non of the three plates, even if it was ordered to come with black beans.

Makayla Ashley

Sep 14, 2022

Love this place! Nice staff and clean restaurant 🙂

Travis Buffum

Sep 8, 2022

Ordered food for curbside pickup. After 10 min called to see what was going on. They hung up on me. So I go in and there’s literally 10 bags of food sitting there. So I asked if they bring them out anymore and the lady shook her head and laughed and said no.

Ronald BURNS

Sep 3, 2022

I’ve been going to pollo tropical for 13+ years now and this one has slowly become the worst one I’ve ever been to. They will rarely if ever answer the phones. Your order is never correct. The employees act like they’re losing money out of their paychecks when you ask for some cilantro garlic sauce. They also let friends and family skip the line and get food without even paying. The white meat chicken is dry and over cooked. Lots of menu items not available etc. etc. This place sucks….

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Questions & Answers

Do you ever answer your phone! I did not get my food you had delivered by Door Dash. Terrible customer service.

janiel r. | Sep 16, 2021
Ximeno | Sep 16, 2021

i have never gotten them to answer the phone when i had an issie and ended up driving down to them only to have a manager blow me off as well in the store... dont waste your time or gas

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What are the Covid safety practices like here?

Anonymous | Sep 16, 2022
Virginia Harrington | Sep 16, 2021

All the people that work there or wearing math you can only skip food to the drive-thru all are wearing gloves I think it's very safe I've been there three or four times this week or month and the food is great prices are great you can also call Uber or someone to they will deliver it to you

Is Pollo tropical open for Dinning in on pine island in Cape coral Florida

A Google User | Sep 16, 2020
Scott Richards | Sep 16, 2020

Not yet. My daughter works there and you can go in to pick up your food to go but can't eat in the dining room

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I saw a commercial for a crispy chicken blt sandwich. Do you have it?

deb chiappetta | Sep 17, 2018
Kurt | Sep 16, 2020

Yes they do

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Do you have a kids menu here

Matty | Sep 17, 2018
David Ruiz | Sep 17, 2018

yes

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what time does the dining room close on saturday night

Cape Car Center towing | Sep 17, 2018
Paola Chica | Sep 17, 2018

At 11 pm

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What happened to the onions and lime on breast platter9

Mary West | Sep 17, 2018
Willy Peña Francés | Sep 17, 2018

Well they are good, but for increase the price, , it's too much.

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