Akumin

verioschka ramirez

I am trying to make an appointment for a mammogram and the staff on the phone line is rude and inefficient. ALONDRA, the operator who answered my call called me a liar and was quite disrespectful. They only make you trouble scheduling appointments, they don’t give you help or suggestions. There are many options for this service and you are treating customer this way. I am thinking of making a report of poor service directly with the insurance company.

Marcos Barros

Totally unprofessional. Nothing that you could expect from well prepared professionals. I did a lower extremity ultrasound and the testing lady ended up hurting my leg and the right groin area that lasted for a month. I reported it to the front desk manager and the supervisor on the line told her that would call me to get more information about how it happened. No calls from the supervisor in 24 hours. I called again in 48, 72 hours and 1 week receiving the same information that the supervisor would call. She never did. Totally careless about the customers. If looking for Akumin, at least avoid this location. Sincerely. MB

Armeta Wilson

I had an appointment at the Pembroke Pines location for a MRI on my foot. The appointment was on time however when I got in the back for the MRI , the technician told me they don't do the whole foot and I had to choose. NO ONE TOLD ME THIS WHEN I CALLED FOR THE APPT. Because I just injured my ankle I choose that part but I still have an issue with my whole foot. Now I have to try an get another authorization for another test. How do you do a partial MRI?

David LeClair

Can't get ahold of anyone to make an appointment. When I finally did reach someone after holding about 30 minutes I was given incorrect information.