Rocky Mount Public Utilities

Category: City government office in Rocky Mount, North Carolina

Address: 331 S Franklin St, Rocky Mount, NC 27802, USA

Phone: +12529721250

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Brandt Baughn

Sep 13, 2022

Been on hold for 45 minutes... Have yet to even talk to a person... Just trying to get the utilities transferred out of my name and back to the apartment complex... Utilities were always extremely high price wise even in my small 2 bedroom apt... Estatic to be moving away from Rocky Mount the city, in general, is as corrupt as corrupt gets... The utilities company is no different... getting close to being on hold for an hour now... This is unacceptable...

Haley Michelle

Aug 31, 2022

This place is truly the worst.

Gayle King Jr

Aug 30, 2022

If there is a rich man somewhere in America please takeover Rocky mount with your own utility company. I never in my life had to deal with such distasteful, disorganized, disrespectful employees in my life. They so unregulated and when I call the state to regulate them, they said they have their own board and that’s why they are able to work whatever trumped up system they have in place. I can’t wait to move from here. The utilities be more than the rent. stay out of the city of Rocky mount the utility company is horrible.

Shane Winstead

Apr 26, 2022

They treat certain people differently

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Questions & Answers

When do they pick up the recycle trash

wayne ritchie | Sep 16, 2020
Scott Leonard | Nov 20, 2021

They skipped our house 3 times in a row. Good luck.

Holiday trash pickup schedule?

gloria efird | Sep 16, 2021
L Parker | Sep 16, 2021

Rocky Mount Public Works will collect garbage, recycling items and yard waste by regular schedule except for Fridays, Dec. 25 and Jan. 1. Items normally collected on those days will be collected the following Saturdays, Dec. 26 and Jan. 2.

If light go out what number do you call

Terry Lynch | Sep 17, 2019
Bobby Liverman | Sep 17, 2019

It should be on your bill

Are they open today

Felicia Johnson | Sep 16, 2020
Ashley Langford | Sep 16, 2020

No. Return Friday, 12/27/19.

How do I locate the meter that is read monthly to bill for my utilities? I live in the city of Rocky Mount.

Julie Stutts | Sep 17, 2019
Taylor Thomas | Sep 17, 2019

Ask the utilities office or your landlord

Can my lights be turn back by payen on line

Montrez Corey | Sep 17, 2019
Greg Randolph | Sep 17, 2019

Yes

Power lines are out we have no lights what number do we call

Mona Williams | Sep 17, 2018
Casey Garris | Sep 17, 2018

467 4800 option 1

Will they turn your water back on, on a Saturday?

Chelsea Rueda | Sep 17, 2018
Helen Allen | Sep 16, 2020

Is you move to a different neighbor hood with a different light company but old a light bill to the city do it have to be paid before you can get water

How .can I find out what my current utility bill is?

Rosa Holmes | Sep 17, 2018
Rosa Holmes | Oct 21, 2021

Online

My hot water heater need to be lit will they come out to light it on Sunday

Gwendolyn Taylor | Sep 17, 2018
Antonetta Fruztahdasprit | Sep 17, 2018

There is an on call technician 24 & 7 days that will address utility issues. I don't think they light pilots...i would Google it or call them via the 800 number not the local number

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