Gentle Dental NorthGate

Alyssa Ramos

Had to get a different dentist. This place has gone so far down hill with the rude phone calls and cancellations. They do NOT Care about their patients. Dr. Henry is a genuine guy but everyone else and since Dr. Flarity left is lacking big time. The final straw was cancelling my appointing with a chuckle at my displeasure, I had been rescheduled 3 times prior with months books out each time, a little genuine concern and compassion when someone is in prolonged pain having to wait month after month just to be told sorry we canceled your appointment yet again. I went to open door family dentistry and let me just say AMAZING place! They do fillings All in ONE appointment, multiple appointments available and a compassionate staff. Sorry NOT sorry I’m never coming back. Also note that they only respond to positive reviews and never comment back to the bad ones. (RED FLAG)

Heather

We got 3 appts in a row cancelled last min (2 the day of the appt) by the hygienist. The last one we received a dry phone call from one of the receptionists.. letting us know not only was our appointment cancelled but also she only had one option for us in terms of rescheduling, and it was such short notice (only 2 days away) at a time that did not work for us, and it was either take it or get booked months out AGAIN... Further more, they don't really explain things clearly and thoroughly regarding treatment plans going forward. This has left me feeling uncertain if I am in good hands or not. The staff (although friendly for the most part) seem like they're just going through the motions rather than coming off as genuinely caring.. it's kind of a stark contrast to our new dentist office, which we are very happy with.

vicki deascentis

I was so happy with the service that Michael gave me. Followed through with what he promised,he could do! The staff was friendly and went above and beyond their call of duty. Thankyou, to all at Gentle Dental for a great experience!!!

Elaine Ponciano

Jessica is awesome! Kind, courteous, personable and professional. As well as my son's doctor and the whole office staff! Love this place ❤️