Mechanics Bank - El Cerrito Branch

Antonio Tamayo

Wanted to change a typo on my debit card name. Was told to take a seat in the waiting area. I did, I was alone. The workers in the cubicles were chatting it up (no problem) figured they were working on other things and would get to me when they could. A few minutes go by and another customer comes in straight to them and asked if they could help or if she had to wait (because I was clearly there waiting for help.) The lady in the cubicle told her to come right and take a seat. Completely blew me off. Either make a line system or tell your workers to pay attention to who’s in the lobby. SMFH. Couldn’t help but notice the customer she offered to help was YT and I was not. Either willful ignorance or bias. Whatever it was. Never coming here again.

Souriya Hounthavong

Had a uncomfortable experience with Angela pries. I wish she was more easier to engage with.

wendy Spackman

I love this branch of Mechanic's Bank. Ther staff here is great, they are always friendly & helpful. There is a parking lot, bonus! I love the drive through teller window & drive through ATM as well, but most of all I love that when I have to go inside there is never more than one person in front of me. Great branch!!

Madelynne Morris

The staff at this bank are the nicest, most efficient people who really work hard!