Panera Bread

Malorkis

Went through the drive through yesterday and while the experience was pretty good-we got home and tried the regular pepperoni pizza my young son wanted-it’s very spicy and almost tastes like BBQ sauce! He didn’t eat it and neither could I. So called back today asking for help with the order or an exchange being we spent almost $40 there and was met with, “No, there’s nothing we can do…” I know times are difficult for everyone but customer service is lacking. We own a restaurant ourselves and would be trying to see what we could do to rectify the situation-even if it was something as simple as a donut and coffee or a coupon for next time! Just very disappointed in customer service these days. I also ordered the new chicken sandwich but maybe they didn’t hear me and it wasn’t on the receipt so we ended up going to Culver’s. Disappointed about the situation because we love Panera!

Kevin Hayes

C’mon Panera!! Can you get any cheaper? well I understand you have been burning a reputation as the most overpriced sandwiches on the planet, do you really need to start cutting back on the portion so much that you can hardly see the meat when the bread is removed? Is this what you call a nearly $10 chicken salad sandwich? ( I am hoping to figure out how to post the hilarious pic of a Panera sandwich)

S KHATCHADOURIAN

Great quality and great food. We usually order for pick-up. Haven't had 1 problem with an incorrect order yet - they follow directions very well. Also, appreciate that the sandwiches and salads are not skimpy. Veggies are always fresh. Also, appreciate that utensils and napkins are always added to the order - even when I forget to mention it. FYI: the dining room is always clean & maintained. Obviously management and employees care about the service they're providing. Definitely would recommend this Panera to everyone! Enjoy!

Nina Dershem

Amazing food! The sandwiches are fresh and perfect! I like the avocado turkey sandwich with extra cucumber. The coffee was hot and ready. My favorite coffee is the hazelnut. They have different cream and sugar options right by the coffee you can choose from as well.