The Empire

Tyler Buchler

Very knowledgeable, friendly service. Had a machine wasn't sure would be repairable but they got it running for a very reasonable price

Calamity Clams

Best damn small engine repair shop I've ever been to. Great service, straight to the point, no bs. May be a bit of a wait during the busy season but they have lines and lines of machines to repair. Would highly recommend

Aaron B

Not a place to send chain saws. Both came back worse off.

Bob Rhodes

The rating provided requires some explanation. I've always been happy with the quality of service provided. The poor rating is associated with the fact they took it upon themselves to determine what parts needed to be replaced during an annual service visit. Instead of having the courtesy of contacting me to explain need and provide an estimated cost they elected to replace parts without explicit authorization. This led to a more expensive bill than anticipated. Worse, when calling about and questioning the cost, they arrogantly explained this actually saved time and money and indicated they don't have the time to call all customers for authorization. This is very poor customer service and not the way a respected business should operate. They have now lost my business as a result.