Mirror Mirror

Libby Chamberlin

Great service and education on products and skincare. They upsell very hard, which I find disconcerting. I recommend potential clients/customers go in with a clear budget and idea of what you're looking for, receive their suggestions and be prepared to say "no thank you" if you feel in over your head!

Shining light

AVOID THIS BUSINESS! Terrible customer service!! I got a spray tan on June 18, 2022 and did exactly what they told me to do only to wake up the next day with no tan! Not even a little bit! I called and they said I was the fifth person to say this and they said I could not get my money back. I spent $60 plus a big tip on absolutely nothing! I would think if their product did not work I should get my $60 back but no. I have asked to speak to a manager and they refuse to let me talk to her and instead gave me an email. Here I am 3 weeks later after 5 phone calls and 3 emails and I still do not have my money back not have I spoke to a manager!! The last lady said the manager would call me back and that was 5 days ago. This is unacceptable and terrible customer service! I paid for a service I did not get so I think I more than deserve my money back. Avoid this place like the plague! The girls who answer the phone are rude and rush me off the phone! They only care if you are paying money otherwise you are nothing to them! I’ve never been so unsatisfied and truly ignored from a company. I’m so annoyed I’ve reached out to the BBB to file a complaint! Not worth it!

Terri Zittritsch

I went in for a bit of makeup for my sons wedding. I told her I rarely wear makeup but this is a special occasion and wanted to look nice for pictures. She did a wonderful job on the makeover but I had to push back on several things (like the serums, $100 1/2 oz... In any case, I ended up with $600 worth of makeup which fits int he palm of my hand. I tipped the makeup artist very well... but can't help but feel a bit taken advantage of. While I can afford it, i'm sure she knows it's a bit wasted on me. And out of curiosity i looked up the prices of everything and i can't figure out how it came to that price.. so on top of everything, it seems I was up-charged over retail prices by 20%! It's a bit disappointing. I like to support local people, but don't like being taken advantage of.

Anna Cote-Wurzler

I’ve only gone to Mirror Mirror twice and both of my experiences were amazing! The first time I went in, I had a really bad dog bite on my face that I was worried about scarring, Will helped me pick out a product that has made it so my scars are barely notable. So so thankful! I went in this week to have my eyelashes tinted and curled and I can’t say enough good things about Sarah! She did an amazing job and it feels so good to be able to get up in the morning and leave the house without putting on any makeup!