United Ag & Turf

Gary Wright

I had an issue with a quoted price, the dealership honored the price quoted. Thanks United AG!

Robert Letourneau

Very clean, nice people and helpful

Mark Mucciarone

After bringing my 2004 John Deere x585 two times to repair an overheating issue without resolution to a competitor. In early June 2022, I brought my x585 to Ag turf in Raynham, MA. At first I felt they had corrected the issue, because it ran like a top for after about 6 hours of use. I called back and after speaking with Greg in service he said he would take care of it for me. Well Greg backed up his promise! Not only did they fix the issue, they waived the pickup fee. They now have me as a loyal customer. Thank you.

Jim Murray

John Deere X300: In 2021 my deck belts kept breaking. United Ag & Turf (UAT) in Millbury, MA stated the deck needed all new spindles and hardware. Cost? $1600+. I said OK since perhaps the deck was aging. In June of 2022 I hit a big rock, destroyed my blades, gouged a hole in the deck. So back to UAT in Millbury. They said I need a completely new mower deck. What about all the new hardware from the previous year? UAT states the deck itself is $1500 plus more because that doesn't include the spindles and pulleys, etc. Total cost would be $2400! I searched on line for a mower deck. Found a complete mower deck from a John Deere dealer in Illinois with free shipping for $880. So I pondered my next move. I told UAT to bring the mower back to me. I searched for a JD dealer in New England that had NOT been bought out by UAT. I found one in Derry, NH, which is on my way to work. (James R Rosencrantz & Son Inc) I visited them and told them the story. They said to bring it in. Fortunately, I own a truck and I was able to do that. They straightened the deck and welded the gouge. Cost? $200 excluding the new blades. James R Rosencrantz & Son Inc were wonderful, honest people. I am never going back to UAT in Millbury, MA or any other UAT dealer. They are in my town 10 minutes away, and I would rather drive 2 hours to avoid them. I would avoid UAT in Millbury, MA or any other UAT owned JD dealership at all costs. Their motto must be to tell the customer they need a new mower, and they probably fired all the clever mechanics. It really is unfortunate because some of the staff there are good people, but they've been instructed to gouge the customers.