Briarcliffe Manor Skilled Nursing & Rehabilitation

holly elkins

They are no 5 Star anything!!!! Right Michelle and Janna....You are liars and you neglected my mother...in fact she was loosing her eye because of your medical staff! No Dr. Austin you lied on the Death Certificate...right...BIG COVER UP. DO NOT PUT YOUR LOVED ONES IN THEIR HANDS...THE DIRECTOR OF NURSING HAD ME ARRESTED...COULDN'T TAKE THE TRUTH....RIGHT NURSE LORNA AND SUPERVISOR BETH! How about nurse marie??Marie?? DIDN'T go to the supervisor!! Social worker Brianna and the new one have been reported to the department of health. In fact the whole facility...they are a Med up to SHUT UP facility...I could go on and on of the negligence. No compassion, no empathy from any of them! SHAME ON YOU BRIARCLIFFE MANOR!

Cheryl Smith

I cannot even give one star….please don’t send your loved ones to Briarcliff. The staff is not friendly and don’t realize this is home for some patients. No one seems to be able to answer any questions. They say we don’t no. I will find out… they never get back to you.. the so called doctor on staff, whoever he or she is, doesn’t visit the patients. My loved one never saw a doctor the 3 months they were there. We couldn’t wait to get them out. The place is not sanitary , although they make you take a Covid test to go visit. Awful, awful and disgusting place….. they treated my loved one like they had dementia…kept telling them different stories and lies… Yes Iam angry because my loved one spent 3 months mostly stuck in a room. A room that was not pleasant, no pictures, no place to display cards or flowers or anything someone may want with them. I even had to ask them to change the ripped blanket on the bed. This facility is only thinking about $$$$$$$$$ from Medicare. They will keep a patient as long as the $$$ comes in. Please don’t send a loved one there…. Check out all facilities and be sure to visit often.. this is no place to send our seniors for there last home, because it is nothing like a warm loving place. My heart aches for those that have no one looking out for them…. It is totally disgusting….so glad my loved one is home.. I had to put a star to post…..lol desperate place. Oh did I mention the food.. always served late. Older people don’t want to eat at 7 pm… always cold and not very nutritious.we brought our own in. Only bring old clothes you don’t care about because they loose them…. Very disorganized place. Sad our seniors are put through this….

Nicole B Garcia

The place looks nice. They would say they were not understaffed but it seemed like they could use a few more. Many unattended residents every time we visited. I understand a lot of the attendees are senile and so it’s hard to believe what they say about their experiences there so it is hard to say for sure.

Linda Smith

This establishment reported they were going to call the police and have me arrested because I asked to to have my paperwork back. Paperwork that I was coerced to sign and that wasn't fully explained. I would not recommend this facility to anyone.