Black Swan Fireside Hearth & Home

Category: Fireplace store

Address: 182 S Main St, Newtown, CT 06470, USA

Phone: +12034261230

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: 10AM–4PM

Reviews

Migdalia Forson

Aug 28, 2022

Very professional and helpful. Great fireplaces and lots of different items for purchase. I would recommend this store to anyone.

Mamadou Diallo

Jul 22, 2022

This is the coolest people ever I deliver a load for them, first I slept in front of the building. The guy who woke me up in the morning used to be a truck driver. Mind you he woke me up and gave me a cup of coffee, Gatorade zero sugar and a croissant 🥐. Communication skills omg. This people are awesome. Keep up that energy

John Schultz

Mar 12, 2022

We bought a Vermont castings Defiant stove. We love it! It is the biggest one that they make and it hates our entire house which is about 1800 square feet. I mean it heats it to like 80°, when it's 15° outside. We use it for our primary source of heat, but there is a problem with the catalytic converter. The stone in the front of the converter kept falling off and eventually warped and we had to bring it back and get it replaced. Bob was awesome! Some of the best customer service I have ever received for anything. He had me on my way out the store after calling the company within half an hour with another stone for my catalytic converter. That's what I call excellent service!

donald woodin

Mar 3, 2022

Staff was very helpful and friendly

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 16, 2022
Michael Tobin | Sep 16, 2021

Top shelf. I feel very safe here

Do you replace broking glass for a woodburning stove (it's removable)

Maria Hasiotis | Sep 16, 2020
Michael Tobin | Sep 16, 2020

I have purchased replacement glass for gas fireplace from Black Swan. Best customer service.

Can you change glass in woodstoves

Mike Dell | Sep 17, 2018
don nelson | Sep 16, 2020

yes

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