Floor & Decor

Category: Flooring store in Charleston, South Carolina

Address: 6029 Rivers Ave, Charleston, SC 29406, USA

Phone: +18436194320

Opening hours

Sunday: 10AM–3PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 8AM–7PM

Reviews

Karen Jones

Aug 29, 2022

We had such a great experience tonight shopping for kitchen backsplash tile! The store has gorgeous choices and eye catching, beautiful displays. We were so lucky to run into "Torry", who was so knowledgeable, helpful, honest, patient and attentive. She knew her product, sizes and offered us quite a range to select from. Our local handyman recommended this place over Lowe's and Home Depot and I can completely agree now and see why. Plus, they take back leftovers. While Torry was working with us, I was texting our installer. It all worked out and Torry knew exactly what to suggest, offer, upsell and created the look we were hoping for! Way to go having Torry on your sales team!

Michele Seel

Jul 28, 2022

Dennis was extremely helpful and ensured I had everything I needed for a bathroom remodel

Nicole Amburs

Jul 22, 2022

Had an excellent experience with Jenna in the Contractors department. Her knowledge and design experience was very helpful. She helped me with a house flip im getting ready to do and made it an enjoyable and smooth process. They had great prices and products.

Steven Archibald

Jul 13, 2022

Great selection of tile and flooring, gives you that HGTV feeling you look for when digging for materials. Their prices put Lowes to shame I'm not sure how they can price as low as they do. I do wish there was a pinch more in floor selection in the realm of color choices and patterns. Employees we're both helpful and courteous. Edit Jan 6: went to pick up some tile and grout. I was helped by Cerell, let me tell you the level of customer service she provided was dialed to 12. It was her last 30 min for her shift and she helped me from start to finish without the feeling of I'm being rush thru so she can go home. We had a lovely chat in between selections of material, she carried herself in a manner that showed she was joyful in what she was doing, I don't know what she makes/hr but she needs a promotion to customer service training specialist. Flat out "floored" with today's visit.

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Questions & Answers

Looking for hardwood floor installer; does F & D have a list?

karen hunker | Jan 19, 2022
Walter Rich | Jan 19, 2022

Not sure but if you contact the store ask for Alexi he may be able to help

Do they ship?

Angela Keel | Nov 20, 2021
Stafford Green | Nov 20, 2021

I know the do online pickup...but not sure about shipping. You can probably get cheaper panels from a non-brick&mortar store anyway.

What are the Covid safety practices like here?

Anonymous | Sep 16, 2022
Marc Van Baar | Sep 16, 2021

Masks are enforced

how do i order parts

Tim Connolly | Sep 16, 2021
Walter Rich | Sep 16, 2021

Call and ask for Nick pro department

Who has had there bathroom tiled from Floor and decor and who do recommend ?

Abby B | Sep 16, 2020
nancy Gregory | Sep 16, 2020

I purchased my tile from them but their quote for doing the job was very high. I went with an independent tile installer.

Do you install?

David Sanyo | Sep 16, 2020
Robert Taylor | Sep 16, 2020

They have third party installers available, and great designers available to help you.

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Do you install?

Linda Holland | Sep 16, 2020
T*Bone | Sep 16, 2020

Not them themselves but they have contractors. They also have free how-to classes if you want to save and try yourself!

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