Cicis

Trel Devon

A man once told me that "if you go into a restaurant and it's not crowded, it's trash!!!!" Well Cici's Pizza in Decatur definitely wasn't that. It was wall to wall. The difference is, noone was complaining. I had the pleasure of meeting Luis the store manager. He works as of he was at the bottom trying to work his way up to the position that he already has. I have gone on several occasions and NEVER seen the restaurant this crowded. The restaurant ran like a machine. The pizza is the same but I saw some new faces and a new manager, which tells me the restaurant is going in the right direction to grow. After talking to Luis, he's a oldie but goodie to the pizza chain. Most store managers hide in the back when it gets o crowded and put the extra stress on the employees. You rarely see store managers running the registers and taking orders on the phone. As long as he is in this position or owner, I will definitely be there to support. He has a great support system and his support system has a great manager. Thank you for the conversation and having genuine customer service to my family and I.

Nolan Gray

I eat here with my family and had a bad time. The new manager is rude, the employees act like they don't want to bring out pizza and when they do they only give you 4 slices. I spent 2 hours up there and they never once came by to pick up our plates. And they stopped making pizza and was cleaning up an 1 hour before they closed. This new manager needs to be fired and the new employees either needs to be fired or be trained. My brother worked at this cici last year with the old manager and the place was good. But this new manager let all the old employees go and made the restaurant go down hill. Never eating here again.

Jamie Merrill

3.99 coupon but yet the meal was going to be 12.9 something. The cashier is extremely rude and said that I wasn’t allowed to drink water (which is all I drink I do not drink caffeine or carbonated drinks) that I had to pay for the pop in order to get into the restaurant and use the coupon. Happily walked out will eat somewhere else.

Paul Rider

In the holiday spirit, I tried really hard to find a reason to give this place two stars. But everywhere I turned, it screamed “zero” to me. …