Shoe Dept. Encore

Category: Shoe store in Burlington, North Carolina

Address: 309 Huffman Mill Rd Holly Hill, Mall Ste 480, Burlington, NC 27215, USA

Phone: +13365842684

Opening hours

Sunday: 1–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Scott Long

Sep 14, 2022

Large selection. Friendly staff.

Will Gettling

Jul 15, 2022

Handled my exchange with no trouble

Debra McCusker

Jun 26, 2022

Large selection. Dress shoes, sneakers, flops, and more. The clerk was very helpful and patient.

Patty Williams

Apr 8, 2022

Always a great selection of shoes for both men and women whatever you're looking for your likely to find here and the staff are super friendly!

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Questions & Answers

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Can I do free ship-to-store?

Shoe Dept. Encore | Aug 26, 2022
Queenie Lee | Sep 14, 2022

I'm not sure. Call or email them, I'm sure they'll be able to help.

Where is my refund?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 26, 2022
Shoe Dept. Encore | Aug 26, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

Do you have waterproof shoes

Linda Harden | Sep 17, 2018
Cory | Sep 17, 2018

Please call the store for that information. This is Google maps.

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