Red Lobster

Category: Seafood restaurant

Address: NEAR SOUTHRIDGE MALL, 4645 S 76th St, Greenfield, WI 53220, USA

Phone: +14142814030

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Michelle Perich

Jul 18, 2022

So I went for a birthday lunch with my mom, I hadn't been there in about a year. I'm glad I gave it another try! Staff was friendly and the service was good. Reasonable prices and combination platters. Best coconut shrimp EVER. My one and only complaint was about the cheddar bay biscuits we have come to crave when you know you're going to Red Lobster. They now only serve 3 at a time 🤔 and they're not as on top of refilling your basket as one would like. If they'd keep those coming they'd get 5 stars.

Valerie Rohde

Apr 9, 2022

This was our first time visiting this Red Lobster location. We've been patrons of Red Lobster for years and I even worked at another RL location down in the Atlanta area as a hostess many years ago. We were able to make a reservation for 6:15pm on a Friday for our family of 5. We are glad we did call ahead about an hour and a half ahead of time because our wait was very minimal when we arrived. The food was delicious as always. Our children had the lobster tail and popcorn shrimp entrees from the kids menu along with the raspberry bay smoothie and cherry slushie. This was a true family night out so we let them indulge a bit. My husband and I shared the date night platter which was a generous serving of two lobster tails, two sirloin steaks, two shrimp skewers, bacon macaroni and cheese along with 2 sides. We also all shared a slice of the meyer lemon cake. Our service from Brandon was good and we appreciated his attentiveness to our children when they wanted to order for themselves. The only negative I'd say we heard was 2 servers in the area around our table were loudly bickering back and forth about whose section was being seated and which table was hers. It seemed to be mainly a female server upset about either being double sat or not knowing which table what which in her section. As a guest this was definitely an awkward exchange to be listening in on as we were trying to enjoy our night and having been a restaurant manager of another restaurant many years ago, this type of thing definitely wouldn't fly with my staff. I also believe the manager was the one who dropped off our check at the end of the meal because we used a gift card to pay part of our balance and I was a bit surprised that I believe I saw 2 managers near our table that evening and neither the one who dropped off our check nor the one we saw walking through our area bothered to ask how our evening was going. Again, this didn't put a damper on the evening as a guest, more an observation from a former restaurant manager who made sure to be as attentive as possible and if I were the manager who had to run the check to the table I definitely would have made it a point to engage in some friendly conversation with the patrons. Again, overall, good experience and we would go back to this location in the future.

Hazam Malik

Mar 24, 2022

Horrible service and quality. At the time I had visited, not only did the shrimp stink, so did my server. I believe they should review their hygiene policy post pandemic. The shrimp I had was slimy. The manager I spoke to was of no help. Her solution to my feedback was not to pay the bill.

Sara Tynan

Sep 22, 2021

We went here to take my mom out for her birthday.we waited 60 minutes for a table which we understood, the times we are in everyone is short staffed. Unfortunately it got worse from there, no happy birthday from staff except the bartender- he's awesome. Our server was saying how they've been with the restaurant over 6 yrs and yet items from our order were not brought to the table or not made at all. My 4 yr old was the last one to eat (just wanted butter noodles) ...my coconut shrimp was overdone and they were out of Pina colada dip. Our server had to take it from the to go station. My husband paid for live lobster and it was slightly over-cooked- tasted rubbery. We usually have had stellar service and food but not this time.

Thanks! Your review is awaiting moderation.

Questions & Answers

What time is lunch time?

Gloria Heun | Feb 9, 2020
Brenda Kennedy | Feb 10, 2020

11 am - 3pm is lunch time

Read More

Why dont you put prices on mix drinks.?

Robert Strong | Feb 9, 2019
Laura Kranitz | Feb 10, 2019

No answer, but I will say the food & service at this location is great. Call ahead for seating.

Read More

are you open christmas day?

jean stuempfl | Feb 9, 2018
Kat Malcz | Feb 10, 2018

No

Read More

Are they open on Christmas eve?

P Dragon | Feb 9, 2018
Freddy P | Feb 10, 2018

Yes

Read More

When will the all you can eat shrimp end? Will it still be available on Saturday?

Terri Cashman | Feb 9, 2018
Kimberly Schultz | Feb 10, 2018

From what i know it's still going on till the 21st but i could be wrong

Read More

Is there a Customer Loyalty program?

Red Lobster (Owner) | Jan 9, 2021
Red Lobster (Owner) | Jan 10, 2021

My Red Lobster Rewards is a rewards program that lets you earn points toward rewards. And yes, it’s 100% free. You’ll earn 1 point for every $1 you spend on a meal at Red Lobster (with certain exceptions), and you’ll get a tasty reward every time you hit 125 points. Trust us, if you love seafood, those points add up fast. For more information, visit our website and click “REWARDS”.

Do they have seafood boils

The Favorite cousin's | Feb 9, 2020
R Bell-Dokes | Feb 10, 2020

No they don't..

Read More

So do they take reservations?

Gary Golumski | Feb 9, 2019
royal anderson | Feb 10, 2019

Kind of. You can call ahead to have your name added to the waiting list.

Read More

Ate they open on Christmas day

David Kucza | Feb 9, 2018
Alison Worm | Feb 10, 2018

Closed Christmas Day, and they close at 8pm Christmas Eve

Read More

Any specials now (6-1-21)?

Rose Paprocki | Jun 21, 2021
Jake Patterson | Jun 22, 2021

Your looking for a deal at a place that charges double the price?? If you can't afford 100+ dollar meals, don't go here. Stick to McDonald's

Read More

What are the Covid safety practices like here?

People are asking | Feb 21, 2021
tay tay | Feb 22, 2021

They space guest out very spacy

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places