Lowe's Home Improvement

Category: Home improvement store in Spartanburg, South Carolina

Address: 120 E Blackstock Rd, Spartanburg, SC 29301, USA

Phone: +18642164934

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Shannon Marsinelli

Sep 16, 2022

I want to give a great big thank you to Sarah a supervisor at Lowe's in Spartanburg. I had a lawn mower issue and I spoke to a girl at the Greer store who told me how I wasn't listening and they don't cover pick up and delivery when a product is still in the hands of manufacturer's warranty. She kept saying I wasn't listening I said I was listening I just thought she was wrong. The girl did double check with someone and I was trying to ask her to go back and ask that person something else and she basically told me she was done talking to me and she was hanging up. The whole time her demeanor her voice was rude like she didn't have time for this issue and my lack of understanding. I went back into Lowe's in Spartanburg and Sarah took care of everything she was a person who knew her job. She was very patient she let me complain about this employee at the Greer store she even gave me a hug. I have done customer service for over 25 years so it is very important to me. And Sarah greatly made up for this other employees lack of consideration. Thank you to all the Spartanburg employees at the return center for listening and assisting.

T Beals

Sep 16, 2022

Vet discount at self checkout shouldn't require a person to scan something it delays for no reason.

Barbara S.

Sep 14, 2022

Picked up a few things for work. Love the self checkout.

BRIAN DAVID MILLER

Sep 12, 2022

I accidentally hit 1 star at first there was no problem and very friendly staff my apologies definitely a 5 star this Lowe's is better than my home Lowe's thanks for the great experience.

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Questions & Answers

Horrible customer service. Employees aren't trained & they don't know how to do their job. The loading dock area is a joke.They make you wait there for 30-40mins before someone comes out & help.Seems like employees are always on break on the job.

Diana Pranivong | Sep 17, 2018
Theresa Foxworth | Sep 17, 2018

I agree with you about it all you have to wait 30mins.then you have to hunt for a person who says it ain't their department and the hunt is on again after about 2hrs you leave and go to home Depot

Why are there never any registers open? I refuse to use the self checkout so I have to go to the garden center or lumber to check out. Who do they think they are walmart?

Mat Suess | Oct 21, 2021
Jeff Wilson | Oct 21, 2021

The new CEO came from Home Depot and trying to put his style of store layout in Lowe's . To me I liked Lowe's the way it was before he came on board . Now it looks just like HD inside and just a matter of time until he takes the employees away so it will be another Home Depot !

What are the Covid safety practices like here?

Anonymous | Sep 16, 2022
Wendy Gibson | Sep 16, 2021

Face masks, it is not enforced, 6 feet social distance. They have dividers at registers, and hand sanitizer & masks available

Will Lowes exchange window blinds after they've been sized and cut?

Judy Ledford | Sep 17, 2019
Robert Woods | Sep 17, 2019

Customer satisfaction guaranteed

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Do u carry welding helments

Tinak Brown | Sep 17, 2018
Brad Littlejohn | Sep 17, 2018

Yes

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Battery jump starter

Tammy Mckelvey | Sep 17, 2017
Nick Hunnicutt | Sep 17, 2017

Honestly I wouldn't recommend getting anything from this store. They are beyond a joke. You never can find anyone to help you. They have no idea what they are doing in there an they all have this smart a** attitude anything you ask for help. My advice to you would be to order what your looking for online. Put Lowe's out of business or hire all robots instead of humans their.

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