Advanced Eye Care Associates

Mohamed Elsharnouby (sharno)

Customer service is very annoying to deal with. They don’t respond to phone or call back

Keyla Borbon

I have no complaints everyone is professional and kind to me

Jorge Young

On hold for 20 minutes and counting...horrible

robert rutley

This office is completely disorganized. When I arrived for my first appointment, I was told that their web booking service wasn't working and I'd need to submit a request for another appointment. The next appoint wasn't for another month. Then they even tried to push me onto another Dr than I had scheduled. Every subsequent appointment I had to wait up to 15 minutes in line to even check in. I was even told once, that I was 10 minutes late (after waiting for the front staff to check me in) and they weren't sure I could be seen. Dr Doyle came highly recommended for specialized care related to radial keratonomy. He is the best Optometrist I've ever encountered - and I have somewhat complicated vision. I paid for a course of care specifically with Optometrist Dr Matthew Doyle. Shortly after starting this program, Dr Doyle gave his notice to move to another office. AECA immediately removed him. Because no one at this office could even offer me the specialized eye care I required, I follower Dr Doyle to his new practice. AECA refused to reimburse me for the care not yet performed in the amount of $2,500. They will treat you poorly and they will take your money. It's a win-win for them, but a lose-lose for you.