Address: 1149 Broadway St, Elmira, NY 14904, USA
Phone: +16077348912
Sunday: 10:30AM–11PM
Monday: 10:30AM–11PM
Tuesday: 10:30AM–11PM
Wednesday: 10:30AM–11PM
Thursday: 10:30AM–11PM
Friday: 10:30AM–11PM
Saturday: 10:30AM–11PM
Lucas Hooey
Employees cussing in the lobby, management was being short fused with 3 of the customers that had taken back their orders in the span of 20 minutes which is also how long it took for 3 tacos. Everyone was waiting ridiculously long for two item orders while employees were wandering around. I don't normally care about these things but everyone was just so incompetent and frustrated with customers for orders they had incorrectly made.
Austin B
Very poorly managed, plan to wait and double check your order BEFORE you leave!! Went on for take out went back to the car, didn't get what we ordered and was told that since we went out of the building they had to call the district manager and still couldn't give a refund. Would have to wait until they got a hold of us!?!?
Theresa Banks
Not like it used to be. Chicken coating just crumbled, biscuit was stale, more gravy than potatoes, Mac and cheese was gross. Haven't been there in years and won't go back. Very disappointed!
Jim Grim
Combine KFC Taco Bell with a completely incorrect prices when ordering inside. The manager boy and staff are so unknowing that when the menu says, "Chicken Chalupa $3.99" and it rings up as $4.89 their answer is that it's because it's chicken... As if to say that the beef ($4.19 menu price) is supposed to be less. The beef rang up at $5.29 which was also incorrect. So they made the whole line wait while this kid checks the corporate emails. Says it's not discussed there. So we say look, are we getting it for the displayed price or not because this is going on 20 minutes now. His response is, "I need to call my manager and ask." What a TERRIBLE STORE MANAGED BY IDIOTS! Last time in it was issues arguing with the people on what is a thigh and what is a breast. If I order AND PAY PREMIUM FOR A BREAST, I DON'T CARE IF YOU THINK A THIGH IS WHITE MEAT. I PAID FOR A BREAST. This store is something you want to avoid for speed, accuracy and correct pricing. It is NOT a corporately owned store and does NOT follow their pricing nationally. Which begs to reason why he had to check the corporate email when it's not a corporate store??? I'd give the store zero stars but then I wouldn't be able to write this truthful review. See my YouTube account for up-to-date videos on the things that happened.
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There is a 1-800-CALL-KFC listed on there contact us page, as well as an online contact form. Hope that helps. If anymore info on this matter is located I will edit with additional info as possible.
Not until November!
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