Fenwick Home Services

Category: Plumber

Address: 11623 Columbia Park Dr E, Jacksonville, FL 32258, USA

Phone: +19043734569

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Sara Walker

Sep 15, 2022

$125 to come out for 10 minutes to give a quote for a simple project? No thanks. I’ll go with any of the other companies who want to earn my business by being transparent and upfront. Not sure why you wouldn’t want to first take a look at the project and give an estimate so you know what you’re getting into when it’s not an emergency situation. Will tell everyone I know to avoid fenwick.

jldolli11

Sep 14, 2022

Thomas and Dylan were very professional when installing my new AC unit. They did not cut any corners and were very detail oriented. Would recommend Fenwick Home services to my family and friends?

Richard Egan

Sep 8, 2022

Tim A did a great job fixing my under sink drain system. He explained everything and left me confident that the job was done right!

Thomas Burnakis

Sep 6, 2022

The service people who put the new faucet in did not tighten the nuts on the water line resulting in a drip. It took another day and two more visits by their techs for someone to tighten the nut. The other problem was the price. The first day when the stop valves were replaced the bill was around $500. A little steep I thought but considering they were there quickly and were able to get the leak stopped I paid it. I needed new faucets and they did not have two so the service person suggested I buy the faucets myself to save a little money. I did and they returned to install. They were the same people as before, but the bill for the faucet was almost $800. That is outrageous. The plumbing I cannot do easily, but a sink faucet install I can and had I known they would be $800 I would never have had them. They do NOT provide an estimate up front, probably because nobody would call them. I was told this was because of the labor, and if that is so I should have given up medicine long ago since this worked out to be over $400/hour. I think that is terrible. By the way, the part about "a family owned company in NE Florida" is a bold faced lie. Bill Fenwick sold the company a few years ago to a conglomerate in the North Eastern US the tech told me. Additionally if you are trying to reach customer relations it is impossible. They ignored over 6 messages and, if you can believe the dispatcher, four e-mails that were sent by the customer service (scheduling) person I contacted repeatedly. Avoid this business!

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Questions & Answers

Why is My Water Heater Making Noise?

Fenwick Home Services | Sep 15, 2020
Fenwick Home Services | Sep 15, 2020

It is not abnormal for the water heater to make noises throughout standard operation. However, there are a couple of noises to watch out for that may indicate a water heater repair problem. If the water heater is making a popping sound, this is a sign mineral buildup in the tank. If you hear a screeching sound, this is an indicator of an issue with the inlet control valve. Give us a call by phone at (904) 724-2455 to receive assistance.

How to Find a Gas Line Leak in Your Home?

Fenwick Home Services | Sep 15, 2020
Fenwick Home Services | Sep 15, 2020

Gas leaks are able to occur in a couple of areas of the home. They are able to form behind the walls of your home and near your appliances. Common physical symptoms that are associated with gas line repair issues include trouble breathing, dizziness, fatigue, and nausea. If you notice any of these symptoms, give us a call by phone at (904) 724-2455 to receive emergency assistance.

What is the Replacement Cost of a Sump Pump?

Fenwick Home Services | Sep 15, 2020
Fenwick Home Services | Sep 15, 2020

Sump pumps feature an average lifespan of 10 years. If you notice little to no water in the sump pit, you may need to replace your sump pump. Another common indicator of sump pump failure includes odd noises during standard operation. The average sump pump replacement cost ranges from $900 to $1400. Give our team of plumbers a call by phone at (904) 724-2455 to receive assistance.

Do I Have a Water Line Leak in My Home?

Fenwick Home Services | Sep 15, 2020
Fenwick Home Services | Sep 15, 2020

There are various signs that may indicate a water line repair issue behind your walls or flooring. Common signs of water line leaks include a spike in your water bills, low water pressure, excess water in the backyard, damp drywall, and foundation cracks. Give our staff a call by phone at (904) 724-2455 to receive help.

How Long Does a Water Heater Last?

Fenwick Home Services | Sep 15, 2020
Fenwick Home Services | Sep 15, 2020

The lifespan of the water heater in your home will be dependent on the brand, model, usage patterns, and heater type. Standard tank water heaters feature an average lifespan of 10 to 15 years. On the other hand, tankless water heaters will last up to 20 years or more. If you notice water on the floor in your laundry room or basement, give us a call by phone at (904) 724-2455 to receive assistance.

I had heard the company was sold and no longer family owned, any truth to this?

Jeff Poore | Sep 16, 2019
Fenwick Home Services | Sep 16, 2019

Thanks for asking, Jeff. We’re excited to confirm that we have partnered with Casteel Heating, Cooling, Plumbing, and Electrical. Your same, local Fenwick team continues to deliver the A+ rated service calls, scheduling, and customer support Jacksonville has trusted for 50 years. Our new partnership means homeowners now enjoy added availability, services, and more. Of course, the best way to experience our added benefits is to schedule a service with us today. Our customer service team is here to help. Need an answer fast? Visit us online to chat live with a representative!

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