Restaurant Equipment World

J Pierce

While the customer service is responsive, the company does not honor the prices or terms of online orders placed on their website. Like the prior reviewer, I placed an order for an appliance and accessories via REWOnline. The product was represented and advertised with Free Shipping. Upon review of the order, they company responded by requiring $750 in shipping, which was reduced to $575. Still, I chose to pay the higher price compared to other stores as represented, based on the fact that shipping was included in that price. The business responded by arguing that they could change the price at any point, despite the fact that their terms explicitly state that "All prices listed are contingent on this order being placed via our online internet store" as it was in this case. I do not recommend ordering on line from this business, and would refer any would-be customer to instead visit a reputable online retailer like ckitchen.com, Katom, or Webstaurantstore.

Steve Lazaroff

Very nice sales people, a fantastic inventory and very reasonable pricing. My favorite restaurant equipment supplier.

Pedro Vaamonde

Professionals, excellent customer service and a large variety of equipment at solid prices

Cj White

I placed an order for 3 wall mounted shelves... The same day I received an email stating they needed additional info. Upon calling them they said they don't carry these items in stock and order them when they receive an order. Either way. They price was going up 30%.... I inquired why their site allows you to place an order and pay for the items at one price if a day later the price was going to increase so much. She says the site is only accurate based upon their most recent orders and that as many as half the items on the site could be inaccurately priced. Lady was perfectly friendly but if you buy from them expect them not to honor any prices that are on their site.... (ie Bait & Switch)