Stop & Shop

Brenda Arreola

Very disappointed with their product quality, I purchased a small bell pepper bag almost half were bad , I purchased bacon and when I cooked it , it smelled horrible. I went to tell the lady at customer service and refuse to give my refund unless I took the expired items back with my receipt, but she didn’t do anything about it because I only had my receipt and not the spoiled items , who keeps spoiled items stinking up their fridge!! That’s disgusting! I’m not just going to go and make this stuff up , and if I took my time to go in there to tell them , it’s so they could check their lot numbers and if necessary make a recall or just check their stuff . But all she cared about was if I brought back the spoiled item , a picture was not enough. You might want to double check your return policy, no one keeps their spoiled items , just saying . My only guess has to be that once they receive merchandise, they are not refrigerating it quick enough , because it’s not the first time that this happens . Some cashiers are polite but one I had this week didn’t even greet me or even acknowledge me until she told me my total , that’s all she said , not even have a nice nothing , but kept having a conversation with her workmate she was chatty there , just super rude . I just left with a feeling of not wanting to come back . Bad combination guys , bad quality products + bad customer service, not good . Which is a shame because it’s the only thing near me , but with those experiences I rather drive further to get what I need , I don’t even care . Read all your reviews and yes your going to reply with so sorry , we’re trying to improve, but come on it’s been 3 years with this same complaint according to the reviews . How much time do you need ? Anyways just very disappointed, never had an experience like this anywhere else , wish the best for your store . By the way I never leave reviews this is a first for me , that’s just how dissatisfied I am with your services.

Bobby VanPeenen

Top notch

Rachel Hodge

Dave and the customer service crew were very polite and excellent with customer service !

Nickolaus Beck

Clean and friendly