Baskin-Robbins

Category: Ice cream shop in Richmond, Virginia

Address: 6940 Forest Hill Ave, Richmond, VA 23225, USA

Phone: +18042729952

Opening hours

Sunday: 1–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Frederick Donaldson

Jul 23, 2022

The people are awesome. The owner's great. Very clean restaurant. High quality ice cream great customer service. I went in with a big order and had lots of questions about how to keep it frozen and transported and all that good stuff and they nailed it. Thank you so much it was a huge success.

Keith Duffin

Jun 5, 2022

Great service and so very yummy, it made for a nice stop with my daughter. Thanks!

Jay Tipsy

Nov 2, 2021

I just had the most wonderful phone experience with Joy 🤩 she was extremely helpful with my concern of ordered my first order from them on door dash and gave me all the info needed to make sure my product arrives frozen and not melted 😍 …

N.M. Photography

Aug 11, 2021

Pretty good ice cream and rarely misses. However, the customer service isn't always the best. Upon entering the store, I noticed the sales associate checking the temperature of the cake freezer; holding a thermometer, clip board, and pencil, not to mention opening the case door. He greeted us, then proceeded to take our orders. He didn't wear any gloves nor washed his hands. I politely requested he wear gloves and he responded that he doesn't touch our orders. I still requested the gloves anyway. He seemed to walk away, put off by my request. The owner (older lady) comes out to hand him gloves and tells me that they aren't required to wear gloves. I respond as politely as I can that it's for my comfort. She then says that the scoop won't be perfect and distorted. I responded that he didnt wash his hands; so, either he can wash his hands or wear the gloves. It's surprising that an establishment can be offended at the request of a patron that deals with hygiene and cleanliness, especially during a "pandemic". The real problem is that the associate isn't washing his hands before dealing with a customer's order.

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Questions & Answers

Can I get a cake made with 2 different flavors in one cake?

A Google User | Jan 1, 2019
Shanea Settle | Jan 2, 2019

Yes, I've gotten lucky and they had one in the store but if not you can always order it and pick it up

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Is there any sugar-free ice cream here?

Becky L | Jul 4, 2021
Casey Gochnour | Jul 5, 2021

Yes, there are a few options.

Are you guys hiring? If so at what age do you start hiring?

Its Peanut Butter Jelly Time | Dec 31, 2020
Rad Away | Jan 1, 2021

They're not hiring atm. Age required though is 16.

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Do you hire 15 & 16 year olds with an workers permit ?

Shanaya Lipscomb | Jan 1, 2020
Gina B | Jan 2, 2020

This is a public forum for google users to share any info or comments they might know. I would recommend that you contact the store directly.

Do they have soft serve?

Adam Preston | Dec 31, 2020
Rad Away | Jan 1, 2021

The Forest Hill Avenue store, yes.

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