SERENITY SPA

Terilynne Knox

Fabulous experience. I have had massages all over the world and this was the very best one. Great strong deep pressure. Wish I lived here- would go every week.

tess may

This place is a old house converted into a buisness, nothing agaist anyone doing that except as a place to relax it doesn't work. The whole time during my massage the floors creaked really loudly anytime the lady rubbing my back made any movement, and also the bed moved as well. This made me motion sick. The place also smelled of food, nauseous and repugnant . The ladies working were nice but there is a huge language barrier. I had a cut on my shoulder that I I had covered with a band aid so no oils would get on it and told them that. The lady then proceeded to poke at that area with her finger while speaking in their laungage. The massage itself which was suppose to be a deep tissue massage was actually an hour of her putting oil on my back and basically petting my back. There was no pressure used at all. As I stated earlier when the massage was done ,which was less then the hour that was paid for I was so motion sick from the bed I actually had to sit in my car for a bit to get my self straight.

Julie Wilson

This was not a professional massage. The person doing the massage was using too much pressure and clearly did not understand what I was saying when I asked her to lighten the pressure. I literally have bruises from where she worked over my scapula. There was clearly a language barrier which is an issue when you are providing care for a client. There was no medical screen or assessment done. As a former licensed massage therapist, I can say there was nothing legitimate about the massage. If there are contraindications, a massage can actually hurt someone if done incorrectly. Without a medical screen or assessment, how do you know what you should and shouldn't do?? I paid for a 30 minute massage and did not receive the amount of time I requested. My credit card was charged at 2:38pm (before the massage) and I was in my car leaving at 3:04. And, to top it off, the sign clearly says $40 for a 30 minute massage. I was charged $42 and then as I was leaving was told I HAD to tip. When I tipped, I was told "No, $10". I said no and the woman scoffed at me and told me I needed to give $10. I had to unlock the door myself to leave. Completely unprofessional and would be absolutely flabbergasted if the person who massaged me was actually professionally trained or licensed to do massage. Worst experience and would not recommend.

E Bae

Shady and unprofessional. The lady who massaged me put too much pressure and force and she was rushing. I can tell she wanted to get this appointment over with because I heard her phone go off with text messages. She then proceeded to pick …We apologize for your unpleasant experience. Due to the unprofessional incident, we have terminated the employee. We want to invite you to come back, and for the inconvenience, we will give you a discount on your next massage. We hope to see you soon, thanks for your understanding.