Residence Inn by Marriott Boston Framingham

Category: Hotel in Framingham, Massachusetts

Address: 400 Staples Dr, Framingham, MA 01702, USA

Phone: +15083700001

Reviews

Peyton Thorpe

Jun 11, 2022

I wouldn’t recommend this place. There are plenty of other options available. I went to check in and was told no clean rooms were available as yet even though I checked in the night before online and told them what time I would arrive. Eventually the receptionist found a clean room. Secondly, the hallway and elevator smelled like mold. Carpets must’ve gotten flooded or something however it was unbearable. Luckily the room had no smell. My room had broken fixtures and curtains had blood stains on it. Kitchen wasn’t cleaned well. Found dishes in the dishwasher. Bathroom wasn’t very clean either. I went in and cleaned it to my liking. Housekeeping is extremely slow. Asked for extra towels that took about 4 hrs to receive them. I then asked for pillows and never got them. The only way you aren’t charged for parking is if you’re a Marriott member which doesn’t make sense. No other hotel charges for parking on their own grounds. The biggest thing for me was that for the days that I stayed, housekeeping never cleaned my room once. Usually for Residence Inn, it’s every other day however it wasn’t cleaned at all. Overall, it’s a big disappointment. It’s very outdated and the grounds/buildings/rooms aren’t well maintained. Everywhere you look, needs improvement. For the price that they charge, you can go to any other hotel in the area nearby and have a better experience. I had to switch to another hotel after my couple days there.

T

Jun 6, 2022

This place is HORRIBLE! It's dirty, the furniture in the room was scuffed up and upholstry falling off. The manager is a winy middle aged man who complains about how bad his life is. They are unfriendly and unwilling to try and make their guests more comfortable, instead they just argue and fight with you. Do yourself a favor and save yourself some grief and disappoint, and stay somewhere else. This place will cause you unwanted stress and let you down in every possible way. If there was a way to give 0 stars, that's what they deserve

Abdo Choueiri

May 9, 2022

Not impressed. Big stains on the couch and red blood-like stains on the shower curtain. To add insult to injury we were charged for parking. I always stay at a Marriott when away from home. I have been in quite a few Marriotts and have never been disappointed, this one is definitely the exception. The outside had broken light fixtures, and an overturned garbage can. The inside lobby had an "excuse the mess" sign, and an elevator was taped up with caution tape.

Smiley Gong

Mar 27, 2022

For the convenience, this place is just ok. But with the pricing, I'd just give just 1 star. Here is the reason: the bathroom was not so clean; the housekeeping tried to come in even I didn't check out yet. also they charge parking even if there's plenty of parking space around the hotel. Won't stay again.

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Questions & Answers

How is the fitness center at this hotel?

ASL Restivo | Dec 31, 2019
Salil Divekar | Jan 1, 2020

Its quite decent, 2 treadmills, 1 exercise bike, 1 cross trainer, Weights and floor mats In addition, indoor heated swimming pool and a Jacuzzi.

R u near the T?

Linda Galvin | Dec 31, 2018
vinay khemka | Jan 1, 2019

Yes

Can you call the taxi from hotel to fay school for me?

김현진 | Dec 31, 2019
Debasis Kar | Jan 1, 2020

Not sure. Call the hotel.

Can the pool be used if your not staying for a fee

Donna Kent | Dec 31, 2019
Heather Damon | Jan 1, 2020

I wouldn't see why not. If your there, weather your paying for it or someone else. You are entitled to their amenities:) like using their bathroom.. same thing.

May I check if there are any charges on handling parcel or courier?

Kahhin Chin | Dec 31, 2018
Billie Hill | Jan 1, 2019

I had a package delivered there, which was waiting when I arrived. There were no additional charges for that.

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For st.mark's school rate for this summer (Aug. 25-Sep.15), what is the cancelation policy? I wonder if I could make changes or cancel the reservation just in case something happens.

Gyubum Cho | Dec 30, 2020
Michael Mcadams | Dec 31, 2020

The cancellation policy is 24 to 48 hours prior to the August 25th date

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