Shari's Cafe and Pies

Kathy C.

Walked in tonight with my daughter and we were told “we aren’t seating anybody right now because the cook is going on break.” ????? If you need to close due to staffing issues, put up a sign saying “Closed” and lock the doors (and please take down your “Open 24 Hours” sign). Or offer an apology and coupon for a future visit. But to treat customers like they add nothing but annoyances? Not okay. I’ve never had anything like this happen in a restaurant before. We are regulars here and we don’t go expecting haute cuisine, but it’s always done the job expected of a basic diner. I’m appalled that this is how they are allowed to operate now. With management this poor, no wonder you have staffing issues. Think there’s a possible connection there?

changball1

My server Shae was extremely kind and did her best to make me feel welcome during their lunch rush. What made the experience go sour was I ordered the chicken fried steak meal and found a piece of hair on my pancakes. Got it replaced shortly. However, after nearly finishing my plate I found even more pieces of hair in my hashbrowns. Felt sick to my stomach with the thought of other little surprises I might have missed.

Millie Pritchard / Martinez

My son ordered a takeout meal found a hair on the food called the restaurant acted like it was nothing. Didn’t offer a refund or a replacement. Shame on you!

Juana Rojas Hernandez

Used to be our favorite Shari’s but recently the cooks and waitress have gotten lazy. They confuse our orders and make our food in ways we didn’t ask. Waitress said we ordered something a certain way and we didn’t. Then she slammed the plate on our table and walked away, refusing to listen to what we actually wanted. Don’t recommend anymore. Go to Sassy Onion instead. Better prices, better plates, and better service.