Air Group

Category: HVAC contractor

Address: 1 Prince Rd, Whippany, NJ 07981, USA

Phone: +19739292080

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jane Collins-Colding

Sep 9, 2022

The tech was excellent. He tested my system and made me feel as ease. He was knowledgeable and explain everything. I would use them again and again. Great experience

Kenneth Muir

Sep 7, 2022

Professional. Showed up on time.

ReyRock 101

Sep 6, 2022

It's there anybody better? NO

Felix Rosado

Sep 2, 2022

The service was professional, polite and efficient.

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Questions & Answers

They offer free estimate?

Dan | Nov 19, 2021
Air Group | Nov 19, 2021

Yes. we offer free estimates on new installations. Call us anytime at 973.929.2080

How much they charge to get estimate?

Dan | Nov 19, 2021
Air Group | Nov 19, 2021

We offer free estimates on new installations. Call us anytime at 973.929.2080

Do you offer a Mold detection service?

Paul Pyonin | Sep 15, 2020
Air Group | Nov 19, 2021

We offer indoor air quality testing. Call us anytime at 973.929.2080

How many trucks/vans do you have?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

We currently have over 200 vehicles ready to help.

Does Air Group wear boot covers before entering a home?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

Yes, they do. We always put them on before we enter your home to keep it clean.

Does Air Group clean up after they are done working?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

We certainly do. When we finish a job, our technicians will clean everything up. It will be like we were never there. We take great care to ensure your home is perfectly clean.

Does Air Group train their staff?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

Yes, all of our technicians receive in-house classes, specialized courses, manufacturer classes, refreshers, and lectures from industry experts & leaders. We staff a team of award-winning experts and teachers who constantly train and guide our technicians and installers. Our training programs set the industry standard.

How long has Air Group been in business?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

Air Group started in 1965.

Do you offer emergency service?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

Yes we do. If you need help quickly, we will be there. Just call 973.929.2080

Is Air Group expensive?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

We are extremely competitive for the level of expertise, workmanship, and care we bring to every job. We also only use the highest quality products and parts.

What services does Air Group offer?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

We service, repair, and install Air Conditioning Systems, Heating Systems, Plumbing, Electrical, and Generators.

What New Jersey towns do Air Group service?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

We service these New Jersey counties: Morris County, Bergen County, Essex County, Union County, Passaic County, Somerset County, Hunterdon County, Sussex County, and Middlesex County.

Why is there a diagnosis fee?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

We come to your home with a fully loaded truck with the expertise and tools needed to fix any job on the spot. Our technicians are insured and highly trained — enabling them to diagnose problems correctly and quickly. These days, home equipment contains sophisticated computer software requiring up-to-date training and knowledge. Also, our office staff supports each customer from answering calls to fulfilling out your warranty paperwork. Our staff allows us to be there when you need us the most! All of this comes at a very competitive price for the highest quality of service.

Why do you charge more for parts than I can find on Amazon?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

When we arrive at your home, we come prepared with practically any part that will be needed to fix the issue. There is no waiting for Amazon to deliver when you have no heat. We also back our parts if something goes wrong. Also, the parts we carry are of the highest quality from reputable manufacturers who stand behind their products. Also, we come fully trained to diagnose and install the part you need. What good is a part if you didn't know you even needed it?

What brands can you repair?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

We can repair almost every cooling, heating, plumbing, and electrical brands and systems. However, we do not service Oil fired systems.

What brands do you use and/or install?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

Carrier, Payne, Triangle Tube, Generac, Bradford White, Honeywell Thermostats, Ecobee thermostats, and Aprilaire products (Air Filters, Humidifiers, dehumidifiers).

What maintenance plans does Air Group offer a homeowner?

Teddy | Sep 15, 2020
Air Group | Sep 15, 2020

We offer various maintenance and service plans for heating, cooling, generator, and plumbing. You can find more info at this page - https://airgroupllc.com/service-maintenance/

Ac comes on when set at temp is 75 degres and that actual temp on therm reads 73 why? Unit was just serviced 2 the days ago. Thermo is an a carrier infinity control

Barry Legg | Sep 16, 2018
Air Group | Sep 16, 2019

One possible reason is the thermostat is giving an inaccurate reading, and it thinks the area is cooler than it actually is. A few reasons this can happen are due to the location of the thermostat or perhaps it is faulty.

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