Address: 1900 Swarthmore Ave, Lakewood, NJ 08701, USA
Phone: +18485258594
Sunday: Closed
Monday: 8:30AM–4:30PM
Tuesday: 8:30AM–4:30PM
Wednesday: 8:30AM–4:30PM
Thursday: 8:30AM–4:30PM
Friday: 8:30AM–4:30PM
Saturday: Closed
Olivia Krause
They don't even deserve a star. We have had watchung's services for years now and watchung was great. Once Ready Refresh bought the company they have not showed up to change the filter once on our water dispenser (supposed to come every 3 months with contract), and did not send one invoice, yet they can send us a creditors statement in the mail. We did not receive any good or services from them and they continue to bill us? I cannot get into online portal account to try to access invoice statements or schedule service since the company switched owners, and now they also charge for a customer service phone call. This company is a scam.
Gelson Cotto
Responsible
Margarita Pizzichillo
Satisfaction 👍🏽👍🏽On time , Good water , Great costumer service
Frank Casale
My business has had Watchung Spring Water service for years, always able to talk to customer service, and usually great service. Today I find that Watchung Spring Water was bought by Nestlé Waters North America (ReadyRefresh). When we call the usual phone number the new automated phone system puts you into a eternal, endless series of prompts that never will get to a CSR. The 800 number doesn't work, the Watchung phone doesn't allow connection to customer service AND IF YOU DO HAPPEN TO GET THROUGH, the system OPERATOR'S MAILBOX IS FULL AND CAN'T LEAVE A MESSAGE. The first person I was able to reach put me back into the automated system, maybe by accident. Poor decision to not advise customers that the company was sold, and not information of how to reach customer service. We're done... will switch to a better user friendly water delivery service.
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Hi sorry for the late response but I don't work there or for them I just deliver their product
They got bought out by Ready Refresh. Prices went up and the service sucks.
I can’t find it either?
Hello Glik, Thank you for your inquiry into switching your service to Watchung Beverage Delivery. We do offer water coolers with childproof spigots, but would not be able to provide spigots for a cooler that is not one of ours. I hope this information was helpful
Yes they do. There is a monthly rental fee, I don't know what it is because I have my own.
Hello Shirl, Can you please provide your account number or delivery address?
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