Russells Tropical Fish and Pet

Category: Pet store

Address: 549 College Hwy Unit A, Southwick, MA 01077, USA

Phone: +14139983567

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

Stephanie W

Aug 20, 2022

This place is a hidden GEM!! So happy to have found this place, definitely recommend.

Joshua Joyce

Aug 2, 2022

Pretty below average place. I purchased a betta here. All of the bettas are very very young, to the point where you need to take extra precautions, especially with making sure your filter is not too strong. Normally bettas are more or less mature at pet stores, but they are barely old enough to have colors here. Fish are pretty and are cheap, but the quality is on the lower side. Alot of the bettas were pretty sickly looking. I bought the healthiest looking one and even then he has a bad swim bladder. Not swim bladder disease caused by infection or constipation, but an actual defective swim bladder. He is healthy and energetic outside of that, but he just cannot swim normally. They do have a large selection of essential chemicals and tank items, but everything they sell can be found for half the price on Amazon or at petco. I think the biggest fault however, is not the items they sell, but the people who work here. Older guy who I am assuming is the co owner, followed us around the whole store breathing down our necks. It's not like he was trying to make conversation or give advice, he just silently stared at us like we were going to steal a $10 fish. We came in the evening, but it was still about an hour and a half before closing. He never smiled once and was giving off the feeling like he wanted us out. Even when we checked out (with who I am guessing is the other owner and was marginally more friendly), he still just kinda stared at us with an angry look. Honestly I don't care if the bettas were $1 and in perfect health, I wouldn't come back just because of how he acted. I don't expect someone to roll put the red carpet, but atleast don't try and make us feel unwanted when we are shopping in your store. I would recommend making the drive to Emmons in simsbury. Have not purchased from Emmons, but the employees actually made us feel like we were allowed in the store.

Nicholas Albano

Jul 30, 2022

Really nice employees easy 2 find things

Glen Howard

Jul 12, 2022

Exc service! Big store lots of fresh water fish and starting a nice saltwater fish and coral section, I purchased few saltwater fish and are doing great!

Thanks! Your review is awaiting moderation.

Questions & Answers

what type of hamters do you guys sell? (if you sell any) and if you do how much for 2

Lacey Kuzdzal | Sep 15, 2021
Andrew Tallarita | Sep 15, 2021

Asking a Community forum. Better to call them directly for specific answers. ((They do carry hamsters))

What are the Covid safety practices like here?

Anonymous | Sep 15, 2022
Laura Milvae | Sep 15, 2021

Masks are required, hand sanitizer is available and 6 foot markings on the floor.

Do you sell rabbit shavings? If so price per bundle thank you

Linda Brach | Sep 15, 2020
Russells Tropical Fish and Pet | Sep 15, 2020

We have many different bedding products including 3 ft.³ wood shavings in both hardwood and pine both of those are $6.29 each. We Have many others including other wood varieties and paper Varieties in multiple sizes

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places