Xfinity Store by Comcast

Category: Internet service provider

Address: 96A Pavilion Pkwy, Fayetteville, GA 30214, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Erica Zarifovic

Jul 31, 2022

This staff in this store lies in order to get the benefits of signing someone up for their service. Me and my husband came in 2 months ago and asked them about their international calling plan to Croatia to see if their deal was better than other providers. A member by the name of Lisa told us for international calling would only be $10 extra for month. I get my bill, and it is showing that they are charging by the minute. When I called customer service, they said that deal was only for Canada and Mexico. I replied that we specifically asked about Croatia only (look at our last name, obviously it's not Spanish, English, or French), why would we get international calling to only call Mexico and Canada if we don't know anyone in either country?! Customer service would not compensate us nor give us that same plan to Croatia, so needless to say I will be canceling soon.

Gerald Starling

Jul 27, 2022

A good place to get all your questions answered about your home internet service. Friendly knowledgeable staff.

Marlene V

Jun 15, 2022

What the hell is up with your company. No one EVER picks up the phone when you call customer service. It’s impossible to get anything fixed. AT&T is a much better option. Ugh. I will never come back here.

Mickie Triplett

Jun 3, 2022

This store has the friendliest and most knowledgeable staff of any Xfinity I have ever been to!

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Questions & Answers

Can I purchase a modem at the store?

Donna Dorney | Dec 29, 2020
Peter Ndonga | Dec 30, 2020

Comcast rents their equipment they make a lot more money that way. Your best option is to find a Best buy and purchase from them. In theory it will pay for itself in the first year and you will be a lot happier with your speed. Make sure to ask for Docsis 3.1 when you are shopping. You'll get may years out of that modem.

is the morrow still open isthe morrow store still open,for return,and pickup mdse

barbara arline | Dec 30, 2018
Lasalle Pinnock | Dec 31, 2018

Yes it is

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Is the Morrow location still open

Guerita Duran | Dec 30, 2018
RG RG | Dec 31, 2018

As far as I know it is still open

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I want to know when I will have service on my tv

alina antunez | Aug 1, 2021
rayyyzzz | Aug 2, 2021

If there's no service on your TV you should be able to check your router from either outside and if it's connected then there's nothing wrong with your router and if the routers weren't connected you should call Xfinity (or you) to fix it. 2nd, turn off your TV for a minute and then turn it off and see if your internet is on. I'm not quite an expert at this but you should be able to call Comcast if your service isn't still up.

Do you guys sell phone cases for your phones?

Berto Young | Aug 1, 2021
rayyyzzz | Aug 2, 2021

Yes.

Do I need an appointment to Exchange a piece of equipment?

E. Holstein | Feb 2, 2021
aaron Sullivan | Feb 3, 2021

No

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Is the Fayetteville location open for business?

Lisa Roby | Dec 29, 2020
Robert Junior | Dec 30, 2020

Yes . . . 9am - 7pm WED - SAT 12pm - 5pm SUN CLOSED MON & TUE Website says mask social distancing required but it didn't appear to be enforced. Website also says appointments recommend (can be made through website) but it didn't appear to be necessary.

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Is there a direct phone number to this location??

patience caldwell | Dec 29, 2020
Tequlia Parks | Dec 30, 2020

No. The stores don't have direct numbers.

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Can you switch a very old iphone that is cracked that did not come from Xfinity to get one of the newest iPhones which is the 11

Marie | Dec 30, 2019
Ryan Jolly | Dec 31, 2019

Yes but you will only get $0 for it

Can other family members return equipment Fayetteville location

Delo Young | Dec 30, 2019
Tequlia Parks | Dec 31, 2019

I work at this location yes they can

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do you have wifi boosters

jackie robinson | Dec 30, 2019
John Ghosten Jr | Dec 31, 2019

No

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Is your Fayetteville location ooen on Saturday?

Deloris Cunningham | Dec 30, 2019
Brian Donald | Dec 31, 2019

Yes

Need to exchange equipment at the fayetteville store. Is an appointment necessary, is it possible to contact that fayetteville store directly by phone?

A Google User | Dec 30, 2019
Quincy Johnson | Dec 31, 2019

No appointment necessary. You are free to go from 9-7pm.

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Can u buy batteries for home security system in store?

Marie e Mitchell | Dec 30, 2019
ShiQuita Turman | Dec 31, 2019

I am not sure but go up there and ask for Tequlia. Best customer service rep in store.

Can I purchase cable cords to mount a TV?

Cathy McQueen | Dec 30, 2019
R. A. (CARNIVORE) | Dec 31, 2019

🙋GM CM☚🙄 please get a professional who's licensed to mount your TV too many people or going court behind TV's falling off the wall and they are losing their cases because the TV wasn't mounted by a professional hope I was able to help you out and save you a whole hell of a lot of embarrassment and money😏😏

What is it next to?

audrey garrison | Dec 30, 2018
Brian Donald | Dec 31, 2018

Its near the Wal Mart store in that large pavilion

Is this Comcast location closed permanently, not in business anymore ?

Constance Turner | Dec 30, 2019
Bernice Tigner | Dec 31, 2019

Yes it permanently closed down

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Can I drop off equipment at this location

Darris Walters | Dec 30, 2018
Terrance Smith | Dec 31, 2018

Yes, indeed

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Will the centers be open for the 4th of July, 2018?

Ronnie Bickers Jr | Dec 30, 2018
Laverne Smith-Lockhart | Dec 31, 2018

According to their website site YES. HOURS MAY VARY though

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what is the number for 1950 mtzion rd mmorrow ga

Toni Dixon | Dec 30, 2018
Judy Oliver | Dec 31, 2018

Try 1 800 comcast. Or 1 800 xfinity maybe. Little hard to find I felt.

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Do they carry equipment

Ebony Leary | Dec 30, 2018
Betty Bienaime | Dec 31, 2018

Yes they carry all the equipment that you would need to have the service in your home.

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Do you offer Cable,TV and Internet in Chatsworth Subdivision, HWY 34-E, Newnan?

Eurith Rice | Dec 30, 2018
SL Akinlosotu | Dec 31, 2018

Call your local office.

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How do i exchange my dvr for one that works

Robert Rego | Dec 30, 2018
Betty Johnson | Dec 31, 2018

Take it to the Comcast Service Center on Mt. Zion and exchange it. They will change it out for you.

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Are you open today?

Vincent Hardison | Aug 1, 2021
rayyyzzz | Aug 2, 2021

Check the opening hours or you could call.

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Why does the volume fluctuate on my televisions with the new remotes?

Hurley Brown | Dec 30, 2018
Betty Johnson | Dec 31, 2018

Call comcast and ask them, they will help you.

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is Comcast available in sun city del web Griffin, GA

Thomas Wilson | Dec 30, 2017
Mary Miller | Dec 31, 2017

According to the map 123 creekside Dr

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What time do you open and close

Gwen Cain | Dec 30, 2017
Serendipity Honey | Dec 31, 2017

I think 9 am an close at 5 or 6pm

Who do I call to report my cable and internet is out?

Rene Reichert | Aug 1, 2021
rayyyzzz | Aug 2, 2021

Follow the instructions on your TV but recommended to call Comcast instead.

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