Papa John's Pizza

Johnny and Chrissy York

I am very disappointed I couldn't order a carry out order I called at 10:06 pm I call and they tell me until 11pm it's only delivery...no carryout orders allowed..this is very disappointing when it's business and money??

Michelle C

So now ordering pizza locally has been outsourced to a call center? This is ridiculous. I understand staffing shortages however trying to order 1 large pizza tonight was more than painful! The website was not working properly and would not let me update my address, and it would not give details as to why the special coupon was ringing in at 2 dollars higher than advertised. So we called instead and got someone who has a difficult time understanding English and he had difficulty entering my address properly. After hanging up and calling back again (since he could not get it right and was trying to deliver to my old address two hours away) we got a second person also with difficulty speaking English. My order was taken correctly with correct address, however after attempting to order online and via the first phonecall this aggravating process will probably preclude me from ordering here again as it took 24 minutes to accomplish! I also learned that they now charge $2 for putting garlic parmesan on your crust and the delivery fee is $4. The total for one large specialty meats pizza with coupon special of $14.99 costs over $25 after taxes and fees. Insane.

Brittanie Sisk

There was a issue with my order, i called and spoke with Adam the general manager and he jumped right on the problem and fixed it immediately!! The delivery driver Teri was so sweet and she had amazing customer service. Over all from the service from both of them I was very pleased.

Kelsie LaShelle

I ordered a two medium pizzas and a 2litter saturday night for delivery around 10:15, they told me my order total and said it would be delivered within 30 minutes. Long story short I did not get my pizzas for family, and to beat it all they decided to try an deliver me the pizzas last night on sunday. One whole day late. I will never order from papa John's again ! -Kelsie Barks