Spectrum Store

Category: Internet service provider in Lakeland, Florida

Address: 1379 Town Center Dr Ste A-106, Lakeland, FL 33803, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Carmen Del Rio

Sep 1, 2022

I went to return equipment after sign in my name, associate Kenyon was calling people from the list and did not even call me...very upsetting...no a good customer service

eliezer ortiz

Aug 9, 2022

Vinny is the best guy who help me in everything thanks Vinny

Bob Busler

Aug 4, 2022

Always busy and has alot of customers in at once the majority of the time. Positive note the employees are very nice and do help you out. Besides waiting great store.

Pedro Merino

Jul 29, 2022

I do not recommend this company because they steal from your credit card

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Questions & Answers

Has anyone lost channels recently? I cant get Ion

Mary Reinhart | Sep 16, 2019
David Johnson | Sep 16, 2019

Have had some service problems the last few days...

My cable is working but my internet is not i dont understand

t rav | Sep 16, 2018
Brick House | Sep 16, 2019

Same here, daily. Poor service..they give some B.S. excuse, But wait, your bill for everything is increasing for 3 rd time in 12 months.

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need a new remote control

Lourdes Rodriguez | Sep 15, 2020
Malcolm Duggan | Sep 15, 2020

They will give you one.

Can I bring my phone in and get my Sending and Receiving of E Mail fixed

Thomas Reeves | Sep 15, 2020
Amie W | Sep 15, 2020

You should be able to. It depends on who is working when you go in! They are all on different pages. Some are great and can help in no time. Others are clueless a** holes who apparently are bothered by customers intruding on their tim.

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are you open Saturdays

Gail Ingemie | Sep 16, 2019
Russ Delaney | Sep 16, 2019

They are open 9-5 on Saturday's. Closed on Sunday's

Can I drop off equipment at this location?

savannah cooper | Sep 16, 2019
Thomas Aguila | Sep 16, 2019

Yes

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Do you have any special plans for seniors?

ileana cortegoso | Sep 16, 2019
Dixie Jacobs | Sep 16, 2019

I don't speak Spanish

Why does my intetnet speed only say 16 to 22 when i run a speed test? Its supose to be 100. I want some money back!

Stephen Scott | Sep 16, 2019
David Johnson | Sep 16, 2019

1st reset modem. . run test if not up to speed. .,on the phone to tech.....o get something to drink and a snack it's going to be a while.....

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In Tampa, where can I pay my spectrum bill?

David Figueroa | Sep 16, 2019
Yakenya Israel | Sep 16, 2019

You can pay online just create an online account

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How can I get hot spot for my mom

Marti Tice | Sep 16, 2019
Beatrice Ogan | Sep 16, 2019

You have to sign into your account too

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are you a corporate office?

Barbara Dunn | Sep 16, 2019
David Johnson | Sep 16, 2019

No

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what channels comes with basic cable

Nita Skidmore | Sep 16, 2018
Maria Rodriguez (LadyChatia) | Sep 16, 2018

Your best bet is to call them. They have specials packages with different channels.

What time do you open on Monday?

Jan Duffy | Sep 16, 2018
Lennys Lahera | Sep 16, 2018

9:00 am to 5:00 pm

Is my cable down

Margaret Whorton | Sep 16, 2017
Jeff May | Sep 16, 2017

Cable always go down don't take much overcast

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