Serenades at Longwood

Frank Thomas

I can’t say enough goods things about this facility and the staff and administration. The facility is immaculate and decorated to feel very homey, the staff is engaged and visibly caring of the residents. The administration was excellent in preparing for my dads arrival and responding to the one or two issues that came up. It’s been 6 months with dad in here and I feel very confident in his care.

Dan Webb

We were very blessed to have been recommended this facility for our mother! The level of care, communication, and knowledge this facility has is impeccable! At first we were very nervous about even considering a community for her, especially with some of the less than ideal situations we have heard from some communities. But after this experience and seeing how genuinely happy our mom is, we would recommend this community to anyone who asks!

Kateri Snow

Wendy and the whole staff are doing such good work for the Serenades community. After the challenging year of Covid where they had to step into every role - entertainment, arts enrichment, fun and games, beauty care, scheduling remote visits, IN ADDITION TO their regular jobs - they are still smiling and serving their Serenades families energetically. The residents that I've observed before and after the Covid year look well and well cared for. You can just tell when you walk in and engage with residents that they are well loved by the wonderful staff. Today, my Dad told me that he feels blessed to live here! Thank you Wendy, Cheryl, Cindy, the nurses, CNA's, programs, kitchen, and anyone I haven't specifically listed - you all make it happen! ❤️❤️

Susan

My brother, Philip, and I cannot say enough good things about Serenades in Longwood, Florida. It was 2 ½ years ago, when our family could no longer keep our mom, who’s memory was deteriorating, safe in a home environment. We were sad and, admittedly, very concerned about the care she would receive away from us. When we met Carolyn, the Director of Serenades, and her staff, we were immediately put at ease. They were knowledgeable and welcoming but, more importantly, their treatment of the residents was evident. We saw caregivers speaking kindly and with encouraging words prompting baths or participation in the various activities offered. The facility smelled fresh and clean, and the residents always appeared well groomed and – simply said – cared for. Before the pandemic, we could visit anytime we liked, and the circumstances remained consistent – mom looked healthy and clean, and the staff were always attentive to her needs. During the pandemic, we were encouraged to visit mom either remotely or at a safe distance. Sadly, our mom passed a few months ago on New Year’s Day following our father who died a week earlier on Christmas Eve. Though we miss them every day, we are grateful that our mom received such wonderful care from a group of people dedicated to helping the elderly live their best lives possible. Not only do we want to express our sincere appreciation of Carolyn but all of her staff, particularly Ainsley and Sabaeda.