Address: 65 N Plank Rd, Newburgh, NY 12550, USA
Phone: +18455652327
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Annette Alicea
As a working parent i frequent McDonalds in the mornings for Breakfast on the go. Sometimes, theres a huge line employees not ready, foods not ready, they give u wrong food, or ask u to park and wait. In all the years I have frequented this franchise I have always understood its part of the process. Today, it was their turn to wait for me, it literally took me two minutes on the line with no vehicles waiting to activate my new atm card and the poor management literally had a melt down. They were rude, crast, confrontational, abusive, and demanding. Really, review the video in 2 mins 3 staff engaged me with no one but me on the line. How many times have I waited for you? Got to work late and never complained. SHAME ON YOU!!! This location needs new management, the customer is always right.
smoken joe
It's a Mcd drive thru. What else could i say. Drive thru was fast n organized. Food was hot and delicious. Price is going up up up. My go to when I'm in Newburgh.
Jessy Sanchez
Today 06/23/22 around 10:48am I was at the drive-thru, ordering my food and all of sudden my car broke down on me. I couldn't move my car or I couldn't take out my key on the ignition. 4 lovely employees came out and check up on me, but my car finally turned on, I backed up and went to park my car. They were so sweet and so kind they asked me if I was okay, and asked me if I needed help. Then one of the employee came out and gave me my order and told me it was on the house <3 You guys made my day! I appreciate you guys so much!!! <33 and I also called and told them my car is parked in their parking lot and the lovely lady was so sweet and told they were going to keep an eye on it. Thank you guys so much!!
Izzy Min
This location always messes up my order. Everytime I go here they mess up my drink, I always get an iced caramel mocha, an iced coffee with cameral on top and they gave me a caramel frappe, caramel latte, no caramel on my drink. Another time I asked for a shamrock mcflurry and got a shamrock shake with Oreos crushed inside of it and I got charged for the Oreos being crushed inside. But this particular day upset me because I ordered with the app and waited THIRTY minutes for my food, the worker left my brother and I in the drive through waiting and we had to swing back around to remind them about my order and when I got to the window they told me I had to pay for my order, when I ordered online (It gets paid on the app)???? This place does not care about you
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Early September, 2019. They are open now, literally.
The absolute worst customer service ever!when I questioned the manager ? She asked "what was with the attitude "
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