Lakeside Behavioral Healthcare

Donnie H

My review is for the lack of care and treatment received at this facility. The amount of trauma that both my mother and family took away from this place because of their negligence cost us more overall. If you are in need of mental health care - do your research! Read the reviews! Steer away from places for convenience it will cost you your health and more $$ in the long run

Nichole Reno

It felt like prison. It was such a dehumanizing experience. The staff treated us all like we were some major inconvenience. Being in there made my anxiety worse, and afraid to seek mental help from any "behavioral hospital" again. Avoid!

Mike Blair

Spent 3 days there. I called Florida Hospital Celebration and told them I needed help. I told them I did NOT want to go to any other hospital. I was told to come to the ER in Kissimmee and they would transport me. That’s where I was picked up by a driver from Lakeside. He came into my ER room and said he was “taking me away”. The nurse scolded him. I was then taken to his shuttle where I was frisked. Spent over an hour on the bus around midnight as he drove around the county picking up other patients. Finally arrive at what I thought was going to be Celebration hospital. It was Lakeside. I was placed in an open waiting room with 4 other patients. The nurse asked each person for health background, SS numbers and addresses. I heard everyone’s personal information that should have been shielded by HEPA laws. I brought it to the nurses attention and she told me to file a complaint. Once inside the hospital I gave them my life saving meds that I’m required to take daily. They took them and refused to administer them for 3 days. There was blood in my shower and on the bathroom walls for 3 days. I woke at 3am with someone in my room lifting my arms. It was a patient from another room. Patients roamed freely in the halls at night making noises so you couldn’t sleep. And anyone could come into your room. Around 7 am each day the nurse would come into my room and turn on all the bright lights, forcing me out of bed. We were all forced from our beds and lined up in the hall. We were then given medications and then forced to the cafeteria. After breakfast we were forced to a video room for the rest of the day where we would just sit and watch loud movies all day. It was torture because I have tinnitus which causes extreme sensitivity to load noise. There were daily fights that would break out, one involving the nurse at the nurses station. The “Psychiatrist” medicated me after a 10 minute discussion. Turned out to be the wrong med for bipolar disease, just made it worse. If I didn’t feel like killing myself before I was placed here I definitely wanted to once they forced me into this horrible facility. Do everything within your power to avoid this place.

Lorraine Bydalek

My family member has been there several times over the years. It's an extremely unprofessionally run facility. Different departments do not share information and don't seem to know what's going on with a patient. Treatment of patients is very lax. They have not followed state regulations. Recently changed their name to Aspire.