Bank of America (Lobby Service Only)

nyron blake

I am filing a formal Complaint Against Bank of America at 69 State street. Either the Indian Lady at the front is Racist or blatantly dismissive. Reached the Bank at 2:30; asked the lady if someone could see me to do a simple wire Transfer. She told me there is one person working and the person had an appointment. Ok.. But she made no connect with the person to confirmor deny an Appointment. She insisted that it's late and I could go to Lobby and wait. At this point I see she's steering me away; so came out; made a call to the bank around the Corner. Went back inside the bank and saw four people sitting at thier desk. A lady walked by said hello and told me the bank will be closing Anyway; the same dismiss attitude, seems like the culture overthere. .Frank was very Nice to Accommodate me though His Associate had an Appointment ; he communicated to me of what the situation was, if he can take me or not and that's All I needed.. just communicate and Let me know either way as a preferred Member. Don't brush me off or treat me with Suspicion because I'm a big Black Man or I wasn't wearing the right clothes!.

Katrina Glasner

FYI the ATM is located in a lobby to the left of the main entrance. It's the door that says Merrill Lynch.

ぷーあー路

The staff with a nice smile and a polite response ◎ It is a historic building, and the interior is very luxurious. If you have a Bank of America card, it's worth visiting.

Mansoor Khan

Beautiful building. Great staff at the bank