SEFCU

Richard Sank

Best bank ever!

theresa wetsel

Sefcu Albany, beware when setting up personal loans with automatic payments that are supposed to be the amount of the loan. BEWARE they bait and switch you to the wrong amount so you rack up unnecessary bogus late charges. My 3rd personal loan with them should have been set up just as the previous loans with the amount of the monthly payment being deducted from my checking account. JOIN CAP COM INSTEAD!

Christine Osuba

Highly disappointed in SEFCU, as a member through my parents to begin with, I have been with them 20 years now. Never once I asked for a loan or home loan. This past year I felt I should however since they did have great ratings for cars. WELL that was mistake one, I tried in December and never got a call back, instead they left the hard inquiry in my account EVEN AFTER I spoke to a loan expert who gave me the ok... so I took that as, maybe right now is not a good time to trade my vehicle, maybe I'll just sell my vehicle and attempt to buy another few months down the road when that stupid hard inquiry is off. I sold it through caravana..Here we are 6 months later mistake 2,and they are quick to get back to me by DENYING me a car loan due to the fact I have STUDENT LOANS, AND now have 2 buisnesses (self employed husband) ON TOP of me being fully employed... to be honest, I'm feeling discriminated right now. And with past reviews, doesn't seem far fetched! Stay away!! I will let all my friends know and I will be taking my direct deposit and money elsewhere..Go give out loans to those who can't afford it... for y'all can win!!

G S

Do not bank with these people. They are the worst bank/credit union I've ever dealt with. Started charging me fees on my 'no fee' account. Made it difficult to do principal payments on my mortgage. I've had to call them more often than every other bank I've ever used combined, to deal with their incompetence or maliciousness, waiting on hold a half hour or more each time. Generally, when given a business decision between benefiting their customers or benefiting their bottom line, they default to their bottom line. The exact opposite of how a credit union should act.