Xfinity Store by Comcast

Category: Internet service provider in Naples, Florida

Address: 10600 Tamiami Trail N Suite 604, Naples, FL 34108, USA

Phone: +18009346489

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Chad Banning

Sep 11, 2022

Constant outages with no one saying why. Customer service only focused on you not using their equipment and blaming that. Phone pharm outsourced to another country and makes communication difficult. I was told “after 4-5 hours you’ll never have this problem again” not sure how they can make that kind of comment and be able to stand by it. There are no realistic options to switch to as I run a business. Extremely dissatisfied with Service, ability to speak to anyone or get any real answers

Nicholas Barrett

Sep 8, 2022

The worst most evil corporation known to man. Can’t possibly imagine worse and more deliberately poor customer service. Obscene. An affront to our socioeconomic system.

R.R. TIMÃO

Sep 7, 2022

Excelent reception

Ronny Rosanna Rodriguez

Aug 23, 2022

Very good attention

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Questions & Answers

How in the world can I reach an agent to speak to??????????

Kathy Desch | May 18, 2022
keri neff | May 18, 2022

Call 1-800-XFINITY, They should send a link to your phone to chat with an agent, then when you get text message, prompts should ask, speak with a live agent

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Are they opened on Easter Sunday? I can’t find any answers online!!!

Xfinity Are Clowns | Sep 16, 2019
J parker | Sep 16, 2019

No...

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are you open on Veterans day?

Larry Squire | Sep 16, 2019
Erika Mimy | Sep 16, 2019

Yes!!!

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Is the store open on the weekend

Pilo Arvizu | Mar 19, 2022
Joe P. | Mar 19, 2022

yes

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IS THIS LOCATION OPEN AGAIN? I WAS TOLD IT WAS PERMANENTLY CLOSED.

E Li | Sep 15, 2021
Bill Holderby | Sep 15, 2021

The XFINITY store next to trader Joe's has and is open for quite some time.

Can I schedule someone to come out and hook up service at my condo from this store? The people at the call centre are clueless. My association provides service, I just need boxes and modem

Garth Schneider | Sep 15, 2020
Lisandro | Sep 15, 2020

For sure they can garantee a higher specs módems and router for internet and TV.

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When disposing of cell phones, do you provide a tax deductible receipt?

paul Donald | Sep 16, 2019
Robby Llewellyn | Sep 16, 2019

I ride my bike to work! Is that tax deductable?

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My monthly bill went up over 24 dollars this month. I want to ask why. Do you have a phone number I can call?

Eileen Miner | Sep 16, 2019
Rich Zbik | Sep 16, 2019

Drop them direct tv is cheaper easer to figure out just tell them why

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Is Comcast out of service in Naples Florida tonight?

Donna OConnor | Sep 16, 2019
Derek Trubiano | Sep 16, 2019

Not that I'm aware of.

How do I phone your store?

James Bitting | Sep 16, 2019
Adam Marks | Sep 16, 2019

You can't. There is no direct phone line to the store(s)

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Hello, how can I come to Put your wifi on my son because he uses wifi to be his work

Andres Diego | Sep 16, 2019
emilio guedeney | Sep 16, 2019

Call xfinity by phone or by text message they come to your home quiqly.

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Can I return my box

David Ferguson | Sep 16, 2019
L. Greco | Sep 16, 2019

Yes

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can i upgrade my equipment

Alex DeAngelo | Sep 16, 2019
Enid Lugo | Sep 16, 2019

Yes you can

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do you have pods in stock?

John Pollock | Sep 16, 2019
Chris Halaschak | Sep 16, 2019

What is a pod?

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Hi! I am discontinuing my service. can I return my equipment with you?

Hans Lindroth | Sep 16, 2018
Rich Zbik | Sep 16, 2018

I'm not rep nor wood I. Don't like xfinity

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Is there a way I can print a list of my phone calls that I have received on my caller ID.

Nancy Powers | Sep 16, 2018
Millard Snowden | Sep 16, 2018

You can bring them up on your TV with the xfinity menu, if you have TV , phone, and internet package, then take a pic of them with your cell phone.

I am moving on Monday the 30th of April. My new home has internet and I use Verizon phone. I need to cancel my service for tv at present location. What do I need to bring back to your store? I can use the internet at the new home.

Jil Shamblee | Sep 16, 2018
Millard Snowden | Sep 16, 2018

The settops and DVRs.

can I cancel internet service over the phone?

Juan Roldan | Sep 16, 2018
Adam Marks | Sep 16, 2018

yes. 1800-xfinity

What station is National Geographic?

Joel Giampa | Sep 16, 2018
Stephanie Rucker | Sep 16, 2018

GUIDE

What is the status of repairs for Citrus Park in Bonita springs?

Shari Moore | Sep 16, 2018
TT nNaples | Sep 16, 2018

I don't live in Bonita Springs, sorry

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