The Franklin Shops

Paige Johnson

Store is cute but the employees follow you around and look at you as if you’re stealing. It’s very uncomfortable to shop. Based on past reviews, seems this is common. It’s unfortunate because it didn’t used to be this way, I’ve been visiting this store for many years and the last year is when I’ve noticed this the most.

Sicilian Girl

I visit this shop every time I am downtown. I realize these vendors and artists are geared toward the tourists so prices are going to be reflected on that and they are a bit high. My husband loves the sunglasses there but after 3 recent visits, the display is barely filled as well as the honey display. Another thing people mentioned is that you will be followed throughout the store. It is jam-packed with merchandise and hard to walkaround without bumping into a display. They still follow me even though they know who I am so I automatically just turn around to the lady following me and tell her to hold my items or put on the counter at the register because I am still shopping... LOL. Still a super place to visit and shop if you are in the area. The locals love your business.

David Walker-Hughes

I am disgusted with the individual that asked my 88 year old mother if she was returning Covid cloths. Totally embarrassed my mom. The audacity of this individual beggars belief. I will be calling in the morning for an explanation. This is totally unacceptable behavior towards anyone, let alone a senior. We were treated kindly by the lady that did our refund, but the individual that challenged my mom, in the middle of the store, with her nonsense, should not be dealing with the public. David

Ben H

Three of us were accused of stealing from this store today. We were browsing the store and an employee came along and made some comments about the items we were looking at. Didn’t think anything of it. About 5 minutes later another employee approached me and apologetically asked if I’d pocketed a piece of (cheap and ugly) jewelry. She said the owner of the store asked her to approach me. She also asked another member of our group. Now I realize the original employee that talked to us was probably shadowing us because she thought we were up to no good. I have never been accused of stealing in my life and I’m outraged.