Address: 5440 Midlothian Turnpike, Richmond, VA 23225, USA
Phone: +18045543678
Sunday: 9:30AM–5PM
Monday: 9:30AM–6PM
Tuesday: 9:30AM–6PM
Wednesday: 9:30AM–6PM
Thursday: 9:30AM–6PM
Friday: 9:30AM–6PM
Saturday: 9:30AM–5PM
Alexys Delgado
Sam was super helpful! Went above and beyond to help me move into one of the last units left on a really HOT day. All the while, someone reserved it while we were looking at it! Nevertheless, Sam didn't give up & I'm convinced he would've built a unit if he had to! Best customer service!
Tarneeka Carter
Very easy to setup, great customer service with Faith at the front desk… everything was ready within a hour!!! Awesome experience
Ishmael Taylor
Faith was very clear and concise with giving me information, instructions, and help as my first time as a customer.
Mariam Bey
My experience in March 2022 is that NO ONE is usually in the office. Consequently, there’s NO ONE to answer the phone or your questions. Furthermore, the response time to my messages-3 were null and void. I had to escalate my issues to upper management. My move in date DID NOT reflect the day in which I did the application on line. So I was charged for the day before the actual utilization of their services. Thus far I am NOT impressed with them whatsoever!! I’m always going to be bothered by the fact that I feel that they CHEATED ME!! A company that is not willing to EAT $13 that they Know I didn’t use, is a company that has NO INTEGRITY and one which personally I will NEVER use again, nor will I recommend them to anyone!! In the end- I hope that they are satisfied with over charging me, but they ultimately loose!!!
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