Durham County Inspections Department

Chad Marion

The office staff are excellent. However we had a project with a rough in inspection. Paid a lead Plumber to go check test and sit around wait on inspector. No inspector by about 11:00 so I called to get a ETA so atleast he could go to lunch. No Bog deal but No Answer left voicemail. Called inspector again hr later no answer my guy went to lunch. Came back sat around for another 2 hrs no inspector. So I text the guy this time just to get a window or see if they were coming today no response. So then at 3:00 in the afternoon I called twice back to back and got answer on second time. He was nice but just flat out said yea I won’t make there today I got sixty inspections on me. I said man hate to be a pest but a phone call or sometime of communication would have been great or if you started out the day with no intention of getting to all the inspections would have been great if we could have got a phone call email something and I could have rescheduled. But paying a lead tech to wait on inspector that was never coming is expensive. His response was respectful but just like he was just overwhelmed. So I only partially blame him but if handled my customers this way I wouldn’t have any.

Rosa Underwood

Mitzi and Staff helped me so much... No matter how many times I called... They talked me through the process...

Corb Storyk

so much for assistance in any way, just make life as hard as possible, its not like we are trying to beautify the city or make a living, no more paperwork for the 3rd time over seems like a good use of everyone time, thanks for absolutely nothing

Teresa howard

First time GC a project and Dana Brien helped me they the application process. Kudos for staff professionalism.