United States Postal Service

Category: Post office in Chapel Hill, North Carolina

Address: 125 S Estes Dr, Chapel Hill, NC 27514, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9:30AM–3PM

Reviews

Sheila Winter

Sep 14, 2022

Generous rating, honestly, as employees don't even bother hiding their misery and hostility towards patrons. I get it. Customer service is a tough industry, but there is no reason to make elderly people cry and kick them out of a long line when you could have just assisted them with labeling. All I needed was to drop off a prepaid package and get a receipt, and that was painful. Any location has to be better than this.

Amy Urban

Sep 6, 2022

I thought this little post office was very good. They were short staffed, and, they were very polite and professional. The line was long and it moved very quickly. I was very happy with the service.

S L

Sep 6, 2022

Passport office is just a mess, I think you could even argue a case that this location (a branch of the US government) is attempting to restrict freedom of movement. Two appointments cancelled here, BOTH after the fact. How can you cancel something AFTER the fact? By simply not showing up to work and failing to provide any kind of notice at all. Had two separate appointments booked on days/times that the passport officer decided they didn't want to be there. In lieu of calling, emailing, or texting, they simply decided to let all of the people with appointments show up and hang around a hallway for a half hour. I waited through the post office line to ask if the person inside the passport office could be alerted that a dozen or so people were standing outside the door (the door has messages posted all over telling people to only knock twice, then wait, and not to knock again) and was told that no one was even in there. Nice. Asked to speak to a supervisor about rescheduling for the first available appointment as the appointment cancellations both stemmed from massive issues on their end. Was told I'd get a call back the next day. Do you want to guess if I got a call back? Nope. Now we have to make another appointment at another location and hope this doesn't affect our travel plans.

Noah

Jul 30, 2022

Barely staffed, old building, only go if desperate.

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Questions & Answers

how do i find out where my package is?

stephanie hallmark | Sep 14, 2020
Panowork.com魔鬼哥哥 | Aug 24, 2022

Unless you have DC or tracking number ready

I’m currently in the hospital with a fractured ankle, will the post office hold my mail until I’m discharged? Will be here until August 5.

tracy owens | Sep 14, 2021
Panowork.com魔鬼哥哥 | Aug 24, 2022

3 choices. The first is the 30-day email holding period. The second is to temporarily forward the emails to your friends or relatives' addresses, and you can spend tens of dollars to forward the valid time to one year. The third is to call their supervisors every 30 days and ask to continue holding the mail. For special reasons it is also possible to have your friends collect all mail every 30 days. Do not keep mail in the mailbox until it is full, after 10 days all mail will be returned to the sender if unclaimed.

Read More

can i renew my passport in your office?

susu xie | Sep 14, 2020
Panowork.com魔鬼哥哥 | Aug 24, 2022

No services available, recommended going to WESTGATE

is post office open today, Feb 17?

Sharon Meginnis | Sep 14, 2020
William Carver | Sep 14, 2020

No.

closing time saturday?

Joan Mendelsohn | Sep 14, 2020
Rick N | Sep 14, 2020

3 pm

I have not had a mail delivery since Friday. I have been waiting at the post office for at least 20 minutes to find out what happened to my mail. There is only one chair for customers.

Raquel Strauss | Sep 15, 2019
Panowork.com魔鬼哥哥 | Aug 24, 2022

Make sure your COA changes of address up to date, and traffic in front of mailbox is clear all time.

Why have we not gotten mail delivery this week? Our last delivery was on Saturday 8 December- our mailing address is 1698 Old Lystra Rd Chapel Hill NC 27517. Something is wrong- no pickup of mail in box and not one single piece of mail delivered.

Phillip Partin | Sep 15, 2019
Jeff Hutchens | Sep 15, 2019

The inclement weather has caused the post office some delivery and pick-up issues this week.

How to you use the new postal scale at the Chapel Hill post office on Estes Drive? It requires a password.

Walter Mack | Sep 15, 2019
Jasmine Cosby | Sep 15, 2019

No, it does not require a password. It is new and a sensor was not working properly. It has since been repaired without any issues.

Why does this post office close at 3 p.m. on the busiest shipping day of the year?

Pete Turner | Sep 15, 2018
Alex Green | Sep 15, 2018

Cause they all appear to hate their jobs

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