Address: 160 E Vista Ridge Mall Dr, Lewisville, TX 75067, USA
Phone: +19722847197
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 10AM–6PM
Friday: 9AM–6PM
Saturday: 10AM–5PM
Alexus Hadnot
Worked with Crystal and she’s amazing
Ian Passmore
You better hope that you never have a complaint about anything in your unit because it WILL get completely ignored. I’ve submitted a few maintenance requests and the maintenance team has submitted a few on my behalf after I filled out the initial condition form, and only the issue that was well on its way to flooding my kitchen has gotten fixed. The others go ignored for about a month, and then get closed after they don’t do anything. Complaints about noise or administration follow the same avenues, which leads me to believe my noise complaints will get the same treatment. I feel like I’m throwing all my rent and anything I have to say into a volcano living here.
Wayne D
This place is awesome. The staff are actually some of the most hard working and incredibly sweet people ever. Right now they're going through some heavy changes and have alot on their plate but even considering that they helped me out so much, made my life easier, saved me a ton of time, and reduced my stress about moving. They are super friendly, will accommodate you, and answered every question I had. Shout out to Thea and Chrystal specifically. I actually cant thank yall enough ❤
Nancy
I recently moved in, and this has been my experience thus far. The unit is aesthetically beautiful, and I enjoy the convenience of the attached garage, and W/D in unit. However, the online application process was painstaking to say the least. They do not have good communication with their compliance department, so the screening took longer than usual. They also had us sign the lease 3 separate times, due to the office literally forgetting we were moving in until they realized last minute that our move-in was scheduled for a holiday (Juneteenth), and a clerical error (Almost forgetting to add the deposit we paid). These kinds of mistakes concerned me but they did catch it and corrected it. However, as a result of everything being done last minute, they did not have our copies of the keys ready when we moved in. As I write this, I am still waiting for the copies of the mail key. They did resort to lending us the original copy, which we appreciate because we need access to our mail. I recommend that new tenants fog the unit prior to moving in, because we swept away roaches, ants, and spiders after we fogged. On the bright side, they appeared mostly in the attached garage, and storage closet but still close to home. Also, make SURE you do your walk-thru very carefully. We kept having issues with our appliances after. We had standing water and mold in the dishwasher because it was not drained in a while. The stove drip bowls were missing and took days after our move to replace. Microwave doesn't rotate the tray due to a missing part. The garbage disposal was not switching on. The leasing office have told us they are working to hire more people. They seem to have only one maintenance person working through requests for the time being but after interacting with him recently, he does work hard to service hundreds of units. He makes honest mistakes, but I have found him to be an otherwise pleasant and honest worker. He fixed my appliances, and advised me on how to best clean out the dishwasher and now it works fine. The garbage disposal wasn't plugged all the way in, which I would have never known since it's not my expertise. I am hoping that things improve over time as this is now my home for the time being. - Update as of 6/29/22: I am replying to the response from the owner. I made multiple phone calls, and sent an email to one of your leasing agents. She provided me with a Vista Ridge email address where I can email my concerns to the property as a whole, which I appreciate. I will email them my concerns as I was unable to reach you at the # you provided. - Update 7/28/22: Water leaks all around the property this past week, and my service request as of a month later has not been touched at all. I’ve asked about it several times, tried to contact Jim but the number he posts here isn’t his direct line. You only talk to him if he calls back. 😑 Also - I STILL don’t have all my mail key copies, the excuse this time is that their machine broke. So I assume this affects everyone else that lives here. Mail box was supposed to have been re-keyed WEEKS ago. It’s been one thing after another. They don’t have their stuff together at all! I REGRET moving here so much.
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The closest retail area to Estates at Vista Ridge Apartments is located at the intersection of E Round Grove Rd and MacArthur Blvd. The retailers there include Hobby Lobby, Old Navy, and PetSmart.
Protecting residents
The closest grocery store to Estates at Vista Ridge Apartments is Walmart Supercenter located 1 mile(s) away from our community at the intersection of E Round Grove Rd and Oakbend Dr.
Estates at Vista Ridge Apartments offers in-unit washer and dryers in select units. All other apartment homes have full-sized washer and dryer connections available.
Estates at Vista Ridge Apartments has unassigned outdoor parking for all residents. Residents have the option of upgrading to a reserved, covered parking space or a garage for an additional fee.
At Estates at Vista Ridge Apartments, we utilize Fetch Package services for our package deliveries. Think of them as your personal delivery experts. They deliver packages from any major carrier directly to your door. With their easy-to-use app, you choose the day and time for delivery (same-day or any day) and they'll take care of the rest.
Estates at Vista Ridge Apartments is located in the Lewisville ISD school district.
Yes, Estates at Vista Ridge Apartments is pleased to welcome pets to our community, including large dogs, with no weight restrictions. A maximum of two pets per apartment home are allowed and certain breed or other pet restrictions may apply. Please inquire directly with the Estates at Vista Ridge Apartments team to learn about any associated pet fees or additional pet rent.
Yes, all residents of Estates at Vista Ridge Apartments are required to maintain and provide evidence of at least $100,000 in legal liability insurance coverage for the duration of their lease term at Estates at Vista Ridge Apartments. Residents may choose to obtain this insurance through their preferred insurance agent or insurance carrier at their own expense or enroll in our community program that meets the liability insurance requirement and is paid with rent each month. The Estates at Vista Ridge Apartments team can answer questions about insurance offerings available through the community.
Applicants at Estates at Vista Ridge Apartments have the option of adding a Guarantor to their application if they have insufficient credit or insufficient income to qualify on their own. A Guarantor must have income at least six (6) times the monthly market rent with verifiable income and meet set employment and credit history requirements. The Estates at Vista Ridge Apartments team can answer questions about the application process for adding a guarantor.
To start your application process at Estates at Vista Ridge Apartments, all parties over the age of 18 planning to live in the home must complete a rental application. All Estates at Vista Ridge Apartments applicants are subject to approval through a third-party applicant screening service and require: (1) household income verification, (2) rental history verification, (3) credit screening, and (4) criminal history screening. Your screening may require additional information before a determination can be made. If this is the case, you will be contacted via email with instructions on how to proceed. Any requested documentation will only be used for applicant screening and verification purposes. The Estates at Vista Ridge Apartments leasing team can answer questions application options and specific requirements.
Estates at Vista Ridge Apartments utilizes a pricing tool that takes into account the availability of your desired floor plan, your planned move-in date, and the length of your desired lease term, among other factors. With this information, the leasing team at Estates at Vista Ridge Apartments can provide a quote for your selected apartment that matches your search, or work with you to find alternate options. Please reach out to the Estates at Vista Ridge Apartments team regarding floor plan-specific availability!
We offer in-person, self-guided, and virtual tours and would love to welcome you for a personal showing at Estates at Vista Ridge Apartments! We encourage all prospective renters to use the online scheduling tool on our website or contact our team directly to schedule a tour in advance, to ensure availability when you arrive at Estates at Vista Ridge Apartments. All individuals over the age of 18 planning to tour will need to verify their identification through a third-party software link sent by the community prior to the start of your tour. You’ll then be shown our community, amenity spaces, model home, and any vacant move-in ready homes that match your search. During your tour, the Estates at Vista Ridge Apartments leasing team can answer questions about pricing and availability to match your move in plans.
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