First Texas Auto Credit

Category: Financial institution

Address: 635 Fritz Dr #210, Coppell, TX 75019, USA

Phone: +14696370100

Opening hours

Sunday: Closed

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 9AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: Closed

Reviews

Nick

Sep 15, 2022

Im very thankful for KIMBERLY for making this process smooth and easy since day one, any questions or concerns were answered and she understands hardships and will work with you as long as you actually communicate! Thank you First Texas Auto credit & Kimberly. I highly recommend

Chris Sanders

Aug 31, 2022

Rachel Wheeler,ive had my account for a little while,she makes this experience so wonderful,i always enjoy her conversation

Christine Woodling

Aug 11, 2022

I cannot thank this company enough for taking a chance on me and helping me finance my car. Rachel has been with me from the beginning and I cannot thank her enough for everything she has done to almost get me to the Finish line, because I am almost there. Her generosity, and kindness are what customer service personnel should exude. One last person I want to thank is Daryl. Daryl has been there in the afternoons when I've needed to call in and make a payment arrangement. He treats me just like Rachel with kindness and generosity and understanding. I would recommend this company to anyone who is financing a vehicle.

Shaun West

Jul 30, 2022

We’ve all had great & horrible customer service experiences. My experience with FTAC was added to my great category. I had the pleasure of working with RACHEL WHEELER! She always remained consistently professional & understanding while providing solutions to ensure the end-goal of obtaining auto-ownership. I can honestly say that RACHEL is a reflection of amazing leadership! I had the BEST payoff experience with this awesome team of professionals inside of their office. I didn’t want to leave the culture that they exist in because it signified what they stood for as a company that simply want to provide a need for those in need. Continue with the blueprint you have because it’s well-received by your customers. Thank you FTAC!!

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Questions & Answers

We just pay off our truck with First Texas Auto Credit and we had the best experience with them but the best customer service agent was Megan she listen to you and understand what was going on in your life and she worked ha

Terry Fowler | Sep 14, 2020
Tonya James | Sep 14, 2020

I just paid off my truck with First Texas Auto Credit as well. Megan was my account manager too. I agree she's awesome! When I paid it off on 7/9/20, I dealt with Maria Alvarez. She was extremely helpful and excellent as well. I would gladly go back through them if I needed too.

How do I edit my review?

Shane Devan | Sep 15, 2019
The Hawk | Sep 15, 2019

Type in the original business that you put a review at, then there is the three dots the the right tap that. Then there will be an option to "edit" your review.

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Can I use this financing anywhere I choose?

Jeremy Glover | Sep 15, 2019
Daddy DJ and jockboy Corey Loggins | Sep 15, 2019

Be careful. FTAC will lie to you and telling you they want to work with you, then show up like theives in the night and repo your vehicle

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How do I know the amount of the financing?

Jeremy Glover | Sep 15, 2019
13mike27 | Sep 15, 2019

Normally its included in the paperwork on purchase. If not they would have no problem giving you the info if you ask.

Does your auto financing cover the down payment as well?

Jeremy Glover | Sep 15, 2019
Daddy DJ and jockboy Corey Loggins | Sep 15, 2019

No. And be very careful. They are shady operators who will promise to work with you and then come take your vehicle like thieves in the night.

i need a copy of my statement on my truck loan

Jackie Huff | Sep 15, 2018
DJ and JC | Sep 15, 2018

Good luck and be careful. They can be very sneaky and deceptive if you get just a little behind. Lied to us about being willing to work with us and repo'd the car on a holiday weekend when they knew we would not be able to reach them.

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