FedEx Ground

Reece Bean24

The worst experience in mailing anything…. My package was supposed to arrive 3 days ago not their is no eta on my package. I had to call the 800 number. Worst customer service i had in a long time. Iall i wanted was to pick it up my self since they have proven them selves incompetent at doing the one job they have. Took me to talk to four different people enable to make it so i could pick up my package. The final person had no problem doing what i asked. I asked are they a manager or some one special that only they had to power to do this. The lady said no and she didn’t understand why i wasn’t offered the service right away…. Use anyone else except fed-ex. Usps is way better ups is more costly but way better. Bike service at this point is way better. I will never use this company again!!

Steve Chisham

Not my first adverse experience from FedEx. My recent pending issue continues. It's fine the company doesn't update the online information very good. But when I have phoned three separate times to have my package delivered while I can be at my address they just don't communicate between the call center to the Windsor, California location, to the online information, and to the delivery person. First was a delay without posting it. Next couple times was not following the communicated delivery time I can be home to sign for the package. When will the communication ever be normal? I am so dissatisfied after talking with three people on the phone. Now they rescheduled it again to be delivered while I am working and not when I requested! I requested for my package to be delivered between 7 pm to 8 pm. But for their lack of following simple requests that I clearly communicated and was repeated back to me by three FedEx phone people they continue getting it wrong!

Debbie Nicholson

Picked up my return items fast and efficiently

Calijah Lovechild

If I could invent a time machine within the next 30 years, then use it to go back in time to the days of the Pony Express, put in the request for my package to be delivered by pony, and return to the present day and wait for my package, the pony would surely arrive much faster than the lackluster service here from fedex. It would be a much better story too